Job description

Customer Development Associate

Relevate Health is a company made up of exceptional professionals with the business purpose of creating life-changing healthcare engagement, through our vision that every HCP communication is relevant. We are proud to be healthcare marketing experts who push ourselves, every single day, to the highest possible levels to further our purpose and exceed our goals. Our business successes have led to growth and our extraordinary culture is the cornerstone for an engaged and productive workforce.

Want to create life-changing healthcare engagement? Join our team.
Come WORK and THRIVE with us! For more information please apply or reach out via recruiting@relevatehealth.com

• Be a part of a compassionate, driven team that emphasizes open communication through our PACT Core Value of Pioneering, Accountable, Caring and Transparent
• Be a part of our FUN!
• Team Impact - Bringing our colleagues together to think outside the box and implement ingenious activities to involve, inspire, and facilitate positivity and caring.
• Team HOPE - seeks out philanthropic opportunities so that we can proactively care, respect, help, serve, and grow.

• 2018, 2020, 2021 Finalist Cincinnati Business Courier Best Places to WORK
• 2020 & 2021 Finalist Cincinnati Enquirer Top Place to Work
• 2021 MM&M Agency 100 RELEVATE + ARTERIC #68
• Welcoming onboarding program with the focus on setting our new colleagues up for success.
• Competitive pay and top benefit program including Unlimited PTO, 401K, Pet Insurance, Health, Dental, Vision, Employer-paid STD, LTD, and Life Insurance +More!
• https://www.relevatehealth.com/
• https://www.linkedin.com/company/relevate-health/mycompany/

Job Summary: The Inside Sales Representative will generate new business opportunities by using digital communication, phone calls and proven techniques to prospect into the marketing departments within the Biotech & Pharmaceutical arena. You will focus primarily on prospecting, identifying, qualifying, and developing new sales opportunities to create sales-ready leads and opportunities for the senior sales team, and tracking the info for the company. In addition, you will partner with the senior sales team to respond to Requests for Proposals (RFPs) and you will own and manage the Sales Force Database system used to track prospects and clients.

Responsibilities:

• Leverage CRM tools to prospect into specific geographic territories and sectors
• Partner with our experienced Sales Team to help build their pipeline
• Map prospective accounts around organizational structure, people and existing solutions
• Respond to and qualify incoming web, email and phone inquiries regarding Relevate Solutions
• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase interest in Relevate solutions
• Achieve monthly quotas of sourced, qualified opportunities
• Orchestrate discussions with senior execs around their business needs
• Partner with the senior sales team to respond to Requests for Proposals (RFPs)

Database Manager

• Owns Salesforce database system and makes sure that all prospect information is accurate
• Searches for most current contact info and updates data when prospects/clients change jobs, on continuous basis
• Reviews contact information channels to find new prospects
• LinkedIn, Zoominfo and other channels are used to find everything from medication census info to new prospects

• Acts with self-direction to research and find decision makers within targeted organizations
• Assists in outbound communication logistics as well as follow ups
• Provides follow-up for Relevate marketing and lead generation initiatives, such as trade shows (pre and post show calling), newsletters, email campaigns, letter campaigns, etc.
• Creates, maintains and updates case studies

Sales Support

• Calls and emails prospects as directed by the Sales and Lead Generation Teams
• Helps to schedule initial discovery meetings (phone or face-to-face) between prospects and assigned Client Development Executives
• Helps to manage the marketing budget and owns the marketing calendar
• Supports the Sales Team by coordinating marketing materials in PPT and Excel
• Supports the Sales Team by helping to manage outbound emails, social media, press releases, case studies, and leave behind collateral and sales decks
• Performs industry research on topics pertinent to Relevate
• Participates in marketing brainstorm sessions with CI, CD and Innovation leaders to determine what will help to build the business

Minimum Qualifications:

• A commanding desire to learn and succeed
• Digital campaign development, deployment, and measurement experience
• A strong command of PPT and Excel
• Prior inside sales experience a plus
• Healthcare and/or B2B sales experience a plus
• Excellent verbal and written communication skills; the ability to write succinct, crisp emails and a great phone manner
• Knowledge of any of the following industry sectors a plus: healthcare, multi-channel marketing, content marketing, design, advertising, digital and mobile marketing

Preferred Qualifications:

• Strong desire to be in healthcare sales
• Ability to multi-task, prioritize, and manage time effectively
• Experience with opportunity qualification, objection handling, and call structure and control strategy
• Experience outbound calling, building a pipeline, and qualifying/identifying leads
• Strong problem-solving skills
• High energy and positive attitude
• Ability to take initiative
• Comfortable working in a fast-paced, metrics-oriented environment

Why Should You Apply?

• Be a part of a compassionate, driven team that treats you like family and emphasizes open communication through our CORE VALUES of Proactivity, Positivity, Accountability and Caring.
• Be a part of our FUN! Team Impact - Bringing our colleagues together to think outside the box and implement ingenious activities to involve, inspire, and facilitate positivity and caring. Team HOPE - seeks out philanthropic opportunities so that we can proactively care, respect, help, serve, and grow.
• Relevate has been finalist in 2018 & 2020 for Cincinnati Business Courier Best Places to WORK

Job Type: Full-time

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