We are seeking energetic individuals to join our unique and fast-paced Business Development Team as Customer Care Representatives. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase, learning about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Ideal candidates will possess a background in customer service, retail, business development or other related fields.

What We Offer

Amazing Bonus Opportunities and a great hourly rate..

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Full Supplemental Insurance Menu
• FSA (Flexible Spending Account)
• Paid Time Off
• 401K w/Match
• Cardinals, Blues, Fox, Muny, Ballpark Village Tickets

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen
  

Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.