Job description

The Specialized Recruiting Group of Express Employment is recruiting a Customer Care Coordinator for a family-owned and operated funeral services company located in Greenwood!

Customer Care Coordinator Summary/Company Information:

• This organization has been family owned and operated for 6 generations! Their long-held values and commitment to families has made them a leader in funeral care.
• The Customer Care Coordinator is responsible for providing a variety of office, clerical, and funeral service tasks.
• Duties include: maintain a close and highly responsive relationship to the day-to-day activities of company and staff
• Greet visitors and answer phones - providing information if able, and/or transferring calls as needed.
• Prepare, monitor, and maintain client documents for accurate fulfillment of funeral service requests. This includes the data entry of client information and preparation of prayer cards, memorial folders, death notices, photo slideshows, account statements, etc.
• Maintain adequate levels of supplies, forms, stationery, register books, acknowledgement cards, pamphlets, etc. as required.
• Assist with mailings, moving flowers, logging of personal belongings, and any other administrative duties as needed.
• The company is hiring immediately!

Coordinator's Pay/Benefits:

• Pay starts at $20+/hr (based on experience)
• Evaluation to hire opportunity
• Medical, dental, and vision
• A 401K plan
• PTO + paid holidays
• And more!

Schedule: Mon-Fri 8a-5p

Requirements:

• The ideal candidate will have recent office experience
• Maintain high standards of ethics, morality, and confidentiality at all times
• Advanced computer skills in Microsoft Word, Outlook, and Publisher
• Must be personable and possess empathy and compassion for others
• Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks
• Excellent verbal and written communication skills with a strong attention to detail
• Team-player with the ability to respond positively to confrontation and/or suggestions

Are you interested in applying to this opportunity?

Apply on Indeed or call me, Janice Koester (Professional Recruiter), directly at 317-300-9519. Visit our website to learn more about us at www.SRGExpress.com/INSouthCentral

About the Specialized Recruiting Group:

The Specialized Recruiting Group is our professional staffing division located inside our Express Employment Professionals office at 201 S. Emerson Ave. Suite 110 in Greenwood, IN.

Serving south central Indiana, the Specialized Recruiting Group, an Express Employment Professionals company, specializes in Contract and Direct Hire placements in a variety of niches. These niches include: Accounting & Human Resources, Engineering & Advanced Manufacturing, Skilled Trades & Logistics, Office Services & Legal, Sales & Marketing, and Leadership, Supervision & Project Management.

There are no fees for our services for the candidates; we are an Employment Resource company assisting businesses in finding top talent. We have been hired directly by our companies to find them the best candidate for the job!

About Express Employment Professionals:

Express Employment Professionals is a full-service staffing company placing candidates with client companies in a variety of industries, from Light Industrial to Professional. We have been opened since 2005 and have helped over 15,000 candidates find employment. Visit our website to learn more at ExpressIndySouth.com.

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Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location

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