Responsibilities

Project planning and project management planning (scope, quality, communication, risks, schedule and issues management)

Key project management activities including Kickoff planning, steering committee reporting, status reporting, scrum meeting, scrum grooming, project performance reporting including sprint velocity, delivery tracking, etc., Team orientation, motivation, and alignment towards project goals Budget management Test Planning in projects including SIT, UAT, CRP, and Cutover planning

Change Management Support to the project including sharing best practices

Bring thought leadership in project management methodology and updating the project artifacts Timely escalation of project risks and resolution with the help of management teams Presales support including estimations, SOW drafting, and scope change management

KPIs:

One time and on-budget delivery CSAT (Customer Satisfaction) ESAT (Employee Satisfaction

Project Management Qualifications

Experience in managing Salesforce projects including implementations, enhancements, and integrations

Strong experience of PM processes using Agile and Incremental SDLC methodology Experience and managed at least four full-lifecycle SFDC implementations as project manager Has a good understanding of Salesforce.com capabilities as a platform with the latest about platform along with VF, UI UX, Lightning

Strong understanding of Sales, Service, Commerce, and Billing business processes

Good understanding of Dev Op

Strong stakeholder management experience

Strong problem-solving skills

Ability to work across multiple projects

Must have self-motivated, passionate, flexible, demonstrate responsibility, ownership, individual contributor, excellent oral and written communication skills and good interpersonal skill

PMP Certification a MUST

Any CRM certifications is a PLUS