Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.

SUMMARY
The purpose of the Crisis Case Manager position is to act as a stabilizer and provide assessment, counseling and service linkage to youth at risk for running away, being beyond the control of their parents and/or from becoming involved in the juvenile justice system. This position provides individual, family and/or group therapy, school advocacy, life skills training and educational group activities as defined by client need to 10-17-year-old youth within the program service area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Maintain an active caseload of 15-20.
2. Facilitate groups to support the case plan.
3. Ensure all required crisis intervention documentation is complete and accurate.
4. Complete all funder and/or agency required intake documents, assessments, consents, service plans and forms (Youth Assessment Screening Instrument (YASI), safety screens, internal/external referrals, progress notes and other required paperwork) within required timeframes.
5. Provide Linkage and Referral services specific to client and family needs during time of crisis
6. Provide required documentation (i.e. mileage, time sheets, etc.) as indicated by agency protocols.
7. Participate in individual, group supervision, and program staff meetings as scheduled to address client issues and revised documentation, placement options, and crisis schedules.
8. Comply with IDHS program standards and requirements for CCBYS
9. Comply with the State of Illinois mandated reporting law.
10. Complete all required Federal, Illinois Department of Human Services (IDHS) and Agency Core Curriculum and Mandated Reporter trainings, meetings and workshops as required.
11. Assist in coordinating annual community outreach meetings.
12. Serve as the on-call back up crisis worker for responders.
13. When serving as a backup crisis responder, will provide crisis intervention services to referring source (hospital, school, police department) via phone w/in 15 minutes and on site within 60 (urban) 90 (rural) minutes of crisis call.
14. Ensure the Crisis Team Lead receives all crisis intake documentation by 10:00am of the next business day.
15. Work collaboratively with responders for follow-up with families.
16. Provide day-time crisis intervention/case management to all youth and families on a no-decline basis.
17. Follow-up on designated Local Area Network (LAN) area Minors Requiring Authoritative Intervention (MRAI’s) forwarded by the police departments to offer services within 24 hours.
18. Contact Crisis Team Lead to obtain authorization prior to placement of any youth.
19. Responsible for maintaining CCBYS client files.
20. Provide transportation for clients while they are in shelter or emergency placement to scheduled appointments, and school as needed.
21. Complete all Core Curriculum training(s) required for the position.
22. Complete all necessary paperwork and documentation, i.e. timesheets, vouchers, progress notes, incident reports, etc. and submit in a timely manner.
23. Complete all other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
Bachelor’s Degree (BA/BS/BSW) in Social Work or related field is required. Previous experience with at-risk youth preferred.

OTHER QUALIFICATIONS
Must be available to work evenings and weekend and flexible in scheduling. Will be required to transport clients in own vehicle. Must be able to accept and incorporate constructive feedback.

CERTIFICATES, LICENSES, REGISTRATIONS
Valid Illinois driver’s license with a clear driving record.
Documentation verifying current automobile insurance.

Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.