Job description

Coupa System & Related Technology: Oversee all non-technical aspects of the UX including the design, configure, build, test, and implementation/move to production, and user-training for new features and functionality within Coupa releases. Works closely with IT on technical aspects of the platform including integrations, problem resolution, and system efficiency issues. Responsible for overseeing categorization taxonomy, catalogues, account groups, charts of accounts, approval chains, workflows, custom objects, forms, user permissions, and overall data quality. Oversees all new and existing middleware (API’s, Punchouts, mobile Apps) to ensure a continuous flow of data between internal & external systems & supplies.

• Training & Support: As our Coupa subject matter expert, you will own all aspects of employee training and vendor on-boarding. This will include creating, maintaining, and delivering training materials (Infographics, videos, newsletters, etc.) to both employees and suppliers. Review major release notes for Coupa releases and prepare TDECU to incorporate new functionality into the instance and to communicate to stakeholders any changes as appropriate.
• Process Improvement & Service Standards: As an SME, you will work with departments to identify opportunities for continuous improvement in the procurement-to-pay process and seek to streamline business processes across the enterprise. You will leverage existing dashboards as well as create new insights to monitor, report, and analyze efficiency and utilization data. This includes making recommendations on process improvement opportunities for service levels, user adoption, license utilization, spend efficiencies/opportunities, and internal controls effectiveness. This also includes developing strategies to implement your recommendations.

• Collaboration: This is a high visibility position. The individual will work very closely with several key departments such as Accounting, Accounts Payable, Project Management, and Information Technology. As such, you will create and maintain trust relationships with department staff and leaders.

• Project Management: Establish and maintain mechanisms to track and report spends related to capital projects and departmental activities. Liaise with Project Managers and other stakeholders during all stages of the project life cycle from planning and execution through operationalization. Participate in all aspects of purchasing related support for TDECU’s crisis response team to ensure operational continuity (i.e., hurricane response.)

• Audit Support: Participate in internal audits of the Purchasing and AP functions within the organization. Support the broader organization as needed for internal/external audits and regulatory exams. Provide necessary information about products and services received, to the accounting team to ensure appropriate accrual of expenses.

• Successful vendor alliances and overall management: Work effectively with vendors to promote and support use of Coupa Supplier Portal for contracts, purchasing orders, and invoicing. Create and maintain an ongoing professional relationship with all Credit Union staff and other service providers/suppliers. Work with the Risk Management department to maintain a current & complete archive for contracts. Oversee & monitor regulatory compliance and adherence to policies and procedures.

• Performance: Achieve performance expectations in the areas of quantity, quality, and culture.

Minimum Qualifications:

(Education, Experience, Knowledge, Skills, and Abilities)

Education

Essential education:

Bachelor’s Degree in Accounting, Computer Science, or Business-related field from an accredited university. Coupa Certification is preferred.

Certifications from other accrediting bodies will be considered.

Experience

Essential experience:

Five (5+) years relevant experience in a purchasing, sourcing, accounts payable, accounting, or related field

Three (3+) years experience with configuration and implementation of enterprise P2P tools (Coupa preferred)

Experience developing & executing implementation strategies, capturing business requirements, solution design, user acceptance testing, and training (strongly Preferred)

Knowledge, Skills, and Abilities

• Strong interpersonal communication skills and strategic and creative thinking abilities.
• Self-motivated, Assumes responsibility for achieving results.
• Working knowledge of GAAP, COSO Framework, and regulatory accounting requirements as they pertain to financial institutions.
• Passion for accuracy.
• Continually learns and stays current trends in the marketplace.
• Builds collaborative and productive relationships within the department and across the organization
• Demonstrates effective time management.
• Strong working knowledge of relevant software including Coupa, Microsoft Office, Word and Excel.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. An employee must frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds to perform essential position functions.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
• This position may require travel up to 20% of the time based on business needs for organizational meetings, training and team events.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Type: Full-time

Pay: $80,340.00 - $101,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Purchasing, Sourcing, Accounts Payable & Accounting: 5 years (Required)
• Enterprise P2P Tools: 3 years (Required)
• COUPA Platform: 2 years (Required)

License/Certification:

• COUPA Certification (Preferred)

Work Location: One location

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