The supervisor’s role is to assist the department director in the day to day management of departmental operations for all departments within the Laboratory scope of operations. The supervisor is responsible for the direct supervision of Core Laboratory operations and personnel management. The supervisor will coordinate quality control, proficiency testing and inventory for all laboratory departments. Maintains effective working relationships within the laboratory, with the medical staff and other hospital departments.

In the execution of job duties, it is the universal expectation that all tasks are performed with a patient centered focus, while also seeking opportunities to continually improve core processes. Incumbent will be scheduled based on operational need, which may include but is not limited to: holidays, extended shifts, night and/or weekend shifts, standby and/or on-call. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Reports to: Administrative Director, Laboratory.

Essential Functions

Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, and student engagements.

Monitors regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.

Creates and fosters an environment that encourages professional growth.

Ensures department stays focused on their important role in the continuum of care. Assures the accuracy, quality and reasonableness of laboratory testing as evidenced by review of patient reports, QC records, exception reports, QCCs, etc. Utilizes information to make corrections and suggestions for improvement

Assures that procedures for all Core Lab tests are written, reviewed, trained and accessible for employees according to regulatory requirements.

Monitors patient reports for compliance with timeliness and documentation (i.e., STATs, criticals, corrected results). Reports compliance variances and works towards established goals. Monitors staff compliance with reporting of clinical information within expected timeframes and documentation. (i.e., critical results, corrected reports, Stats, etc.)

Coordinates the testing, submission, and review of Proficiency Testing for the Core Lab according to policy. Provides recommendations for appropriate test utilization, new test development, workflow improvements and educational needs for staff competencies.

Minimum Education
Bachelor’s degree Preferred X Required
Master's degree X Preferred Required

Preferred: Advanced courses in Healthcare Administration.

Minimum Work Experience
Required - 4 years generalist or specialty.
Preferred - 2 years supervisory or increasing level of responsibility.

Required Skills
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Incumbent must also meet the departmental requirements of continuing education by attaining a minimum of 18 hours per year.

Required Skills
Required Certifications:
MLS- Medical Lab Scientist (ASCP) (Required)