About the Role:

The Coordinator, Ticket Strategy is responsible for supporting the Giants strategic ticketing objectives, with a focus on pricing and inventory management, ticket marketing, and enforcement of resale policies. This role will serve a critical function in helping the Giants maximize revenue opportunities, acquire new customers, and retain core business to achieve ticketing goals. The role will maintain strong organizational skills, with an attention to detail, while meeting deadlines working in a fast paced environment.

We're Excited About You Because…

• You are an authentic, inspiring and positive team member.
• You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals.
• You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen.

Qualifications

• Execute inventory management strategies to support ticket goals, maximize revenue and encourage operational efficiencies
• Execute primary market pricing strategies to balance goals of simultaneously maximizing attendance and revenue.
• Assist with Giants ticket offers, including offer concept, game selection, seat selection, and pricing recommendations.
• Assist with the management of The 415 membership, coordinating with multiple departments to execute fan acquisition strategies targeting a younger and more diverse fan base.
• Work with Ticket Operations to submit parameters for the set up of Giants ticket offers and products.
• Set up automated customer journeys designed to support ticketing goals and KPIs.
• Work with Giants Club Producer and Marketing department to communicate ticketing priorities for Giants media.
• Write ticket marketing copy and work with Club Producer on setup for ticket landing pages, web, email, and other ticketing features.
• Serve as ticketing advisor for the Special Events department, including but not limited to pricing, inventory management, leveraging technology, targeting and strategic messaging, etc.
• Assist with selection of inventory for secondary market sales, and process all secondary market partner orders and returns.
• Monitor purchase activity of unauthorized resellers in Giants primary ticket products. Track and monitor risk accounts, and assist in decision making on enforcing restrictions as appropriate.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $35.00 / hour.

In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

This job posting will remain open until we have identified a robust applicant pool.

Applicants are strongly encouraged to apply early.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals.

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.