Job description
Control Desk Attendants ensure that guests have an enjoyable bowling experience during their visit to Lucky Strike by being hospitable while upholding the company’s guest service standards.
Deliverables:
- Manage and track the availability of lanes
- Greet and proactively communicate lane status and wait times to all guests
- Ensure that all guests are equipped with proper footwear and any lane specifications requested
- Assist management with seamless execution of all large and small private parties
- Communicate any guest requests to the appropriate FOH staff
Knowledge, Skills, and Qualifications:
- 1 year of previous bussing experience in a fast pace and full service restaurant/bar or entertainment venue is a plus, but not required
- 6 months of customer service experience
- Enthusiastic, outgoing and cheerful!!
- Passionate about guest service and hospitality
- Open availability including weekend nights and holidays
Benefits:
- Eligibility for benefits (medical/dental/vision) after a 12-month measurement period
- Paid Sick Leave in accordance with state/local law
Lucky Strike Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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