Who we are

Mindbody emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness and beauty professionals to the millions of clients they serve.

Mindbody is a cloud-based business management software company for the wellness services industry. We serve about 35 million consumers located in 130 countries & territories.

At Mindbody, work-life balance takes on a new meaning for us. When your life goals & values align with the work you do every day, balance is second nature. We help inspired business owners seamlessly succeed & individuals all over the globe lead healthier, happier lives with our technology.

About the role

The Contracts Manager supports all aspects of contracting at Mindbody globally as part of our Legal Team, working closely with Legal Operations, Attorneys and business partners on a wide variety of
commercial matters. The position is responsible for managing and improving our contracting processes across the board, including managing our contract lifecycle management platform, preparing and
maintaining contract templates and libraries, and assisting with the preparation and negotiation of a variety of commercial agreements across the Company.

Qualifications and requirements

• 4-8 years of contract management experience
• Bachelor’s degree required
• Demonstrated experience handling sensitive, confidential material discreetly
• Experience in an in-house legal environment strongly preferred
• Versatile multi-tasker, comfortable in a fast-paced environment working on time-sensitive matters
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with accuracy and attention to detail
• Curious; open to and seeks to learn new things
• Exercises good judgment and works proactively and independently
• Process-oriented, able to identify gaps, draft new templates, establish guidelines/playbooks for business partners to ease load of contracts coming to legal and timing
• Experience with developing self-help tools, training materials and other contract related content for consumption by stakeholders within the business
• Experience with managing and improving a contracts lifecycle management and database tool, including managing contract metadata, clause libraries, and reporting functionality
• Experience with the full-life cycle of contract management, including drafting and negotiation, approval, execution, renewal, or termination, preparing amendments, and generating contract status reports and dashboards
• Strong interpersonal skills and the ability to build relationships with stakeholders, including teammates and business team members across the company as well as with outside vendors, consultants, and outside counsel
• Strong written and verbal communication skills with demonstrated high proficiency for correct spelling, grammar, tone and syntax
• Takes initiative to get tasks done, proactively tracks status of projects and solves problems to keep projects moving forward
• Experience working with DocuSign, Salesforce and document management systems preferred
• Project management experience a plus

Principal duties and responsibilities

• Manage, expand and improve our contract lifecycle management system and processes, ensuring teams are supported with the templates and workflows they need, and all contracts are organized,
  stored and tagged effectively. Interface with IT, Finance, Procurement, Sales, Revenue Operations and relevant departments for same. Lead all operational work streams related to our CLM tool
• Improve contract processes and procedures to increase quality, accuracy and efficiency through updating user manuals and resources, preparing and maintaining playbooks and clause libraries, and
  facilitating platform training
• Provide guidance to various business teams on contract processes and provide basic technical and non-technical support for our users
• Assist our attorneys with agreement drafting, preparing redlines, managing templates, and negotiating basic legal documents, such as non-disclosure agreements, customer order forms, release forms, marketing and partner agreements, as well as other document types
• Provide support to senior members of legal team on a variety of commercial transactions and research, provide actionable answers on relevant issues to help finalize transactions and other commercial related company policies
• Manage discrete Legal Projects, both operational and functional, including owning project plans and completion
• All other duties as assigned