Connected Care Coordinator - Duke City Primary Care
Job description
Salary:
$16 - 20 - Per hour
Job Description:
Duke City Primary Care is looking to add a few exceptional Connected Care Coordinators (CCC) individuals for our Cedar Crest and Albuquerque locations. At Duke City, we pride ourselves in offering fast, friendly, quality care to all the residents of NM in need. If you are an upbeat, driven person who enjoys a challenging workplace and exudes a positive attitude, we are looking for you!
Job Purpose:
The CCC is the first point of contact between patients and DCPC. A positive approach to your duties and exceptional customer service are critical to the success of the entire visit. The CCC's primary purpose is to act as a liaison between patients and clinics and coordinating chronic care. The CCC will provide primarily support via technology in completing patient outreach for patients enrolled in our Chronic Care Management Program.
Primary Duties:
- Scheduling appointments for patients.
- Answer text messages from patients on Phamily CCM software within a 24 hour period.
- Maintaining communication with the team.
- Ensuring accuracy of data entry when obtaining patient information.
- Reviewing charts and maintaining patient confidentiality.
- Care plans.
- Other duties as assigned.
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