Concierge

Full Time
Ridgeland, SC 29936
$13.00 - $13.50 an hour
Posted Just posted
Job description

Statement of Job: The concierge is responsible for leading the front desk area and serving the needs of residents, visitors and staff by offering information and assistance in a friendly, efficient and courteous manner.

Immediate Supervisor: Business Office Manager

Daily Responsibilities

· Receive and welcome residents, visitors and guests in a friendly, professional manner

· Direct visitors to a resident’s room or a manager’s office when asked

· Ensure that all residents, family members and visitors are signing in and out

· Answer the phone quickly and warmly, and take a detailed message or direct the caller to the appropriate department

· Announce any appointments or arrivals to the proper department head

· Sort mail and distribute it to the correct mail folders, residents and managers

· Type daily menu sheets and community announcements

· Keep the front desk and the lobby area neat and organized

· Assist in the ordering, receiving, stocking and distributing of office supplies

· Assist with other clerical-related duties such as filing, faxing and copying

· Maintain updated employee list with name and phone number

· Maintain updated employee anniversary and birthday list

· Manage Salon appointments on a weekly basis

· Maintain a list of appointments for residents

· Maintain Excel spreadsheet of resident meal attendance

Competencies

· Customer service skills

· Multi-tasking

· Communication Proficiency

High School diplomas or GED required

Job Type: Part-time

Pay: $13.00 - $13.50 per hour

Schedule:

  • 4 hour shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:

Ability to commute/relocate:

  • Ridgeland, SC 29936: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Excel: 1 year (Required)
  • Phone etiquette: 1 year (Required)
  • Customer service: 1 year (Preferred)

Work Location: In person

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