Concierge
Job description
Statement of Job: The concierge is responsible for leading the front desk area and serving the needs of residents, visitors and staff by offering information and assistance in a friendly, efficient and courteous manner.
Immediate Supervisor: Business Office Manager
Daily Responsibilities
· Receive and welcome residents, visitors and guests in a friendly, professional manner
· Direct visitors to a resident’s room or a manager’s office when asked
· Ensure that all residents, family members and visitors are signing in and out
· Answer the phone quickly and warmly, and take a detailed message or direct the caller to the appropriate department
· Announce any appointments or arrivals to the proper department head
· Sort mail and distribute it to the correct mail folders, residents and managers
· Type daily menu sheets and community announcements
· Keep the front desk and the lobby area neat and organized
· Assist in the ordering, receiving, stocking and distributing of office supplies
· Assist with other clerical-related duties such as filing, faxing and copying
· Maintain updated employee list with name and phone number
· Maintain updated employee anniversary and birthday list
· Manage Salon appointments on a weekly basis
· Maintain a list of appointments for residents
· Maintain Excel spreadsheet of resident meal attendance
Competencies
· Customer service skills
· Multi-tasking
· Communication Proficiency
High School diplomas or GED required
Job Type: Part-time
Pay: $13.00 - $13.50 per hour
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Ability to commute/relocate:
- Ridgeland, SC 29936: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: In person
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