Job description
About NJTA
The New Jersey Turnpike Authority (NJTA) is a state agency responsible for maintaining the New Jersey Turnpike and the Garden State Parkway - two of the busiest toll roads in the United States. The NJTA is dedicated to the safe and efficient movement of people and goods along their toll roads. Everyday, the Authority’s highways provide the safest, quickest, and most convenient routes for hundreds of commuters, truckers, and recreational travelers.
RESPONSIBILITIES:
- Performs two-way multi-channel communications dispatching duties for the entire length of the roadway, with the goal of maximizing the safety of the traveling public at all times. Dispatches Authority Maintenance, Operations, and other departmental staff and equipment to the location required. Coordinates the communications with contractual safety services, such as wreckers and hazardous materials responders in emergency situations.
- Maintains an accurate and up-to-date knowledge of the roadway to enable the timely delivery of emergency services assets. Communicates with all Authority contracted garages, contract tire services, contract road service, and courtesy patrols to arrange for towing and service of disabled vehicles from Authority property.
- Operates Authority equipment, including, but not limited to, CRT’s telephones, radio broadcast, and computer input/output devices in an efficient, correct, professional and sage manner.
- Keeps all related logs, records and other related correspondence updated at all times
- Performs any and all other related duties as assigned by supervision.
MINIMUM QUALIFICATIONS:
- High school graduate or GED. Preference will be given for additional course work in Communications and/or technical related field
- Minimum one year professional experience as a dispatcher with two way, multi channel radio communications
- Clear and concise communications skills including voice quality
- Ability to operate in a high stress environment in a 24 hour/day coverage schedule
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