Job description
WHY WORK FOR US?
Waynes is a leader in modern pest control and lawn care with branches throughout Alabama, Mississippi, and Tennessee. We embody our core values of Integrity, Courage, Perseverance, and Character. We believe that if our employees are happy and fulfilled, they will go above and beyond in delighting our customers. That is the heart of the Waynes philosophy: Every little thing matters. A lot. The Waynes team is always looking at everything that we do to improve the quality of our team and their quality of life so that we can provide a quality service that sets the standard for not just the pest control industry, but the entire service sector.
Waynes is a part of Anticimex Group, with over 8,000 employees in 19 countries around the globe.
- Salary + Monthly Incentive Plan
- Comprehensive Medical, Dental, and Vision
- Paid Time Off and 8 Paid Holidays
- 401k with Company match
- On-going professional development
Collections Specialist:
The Collections Specialist will work to resolve past due balances by contacting customers and working with internal departments.
Duties/Responsibilities:
· Make outbound collection calls to past due customers to collect payments and discuss account activity.
· Maintain and notate all appropriate information and documentation on customers account status.
· Work to achieve monthly collection goals.
· Work with internal departments to resolve payment or accounting issues.
· Perform other related duties as assigned.
Required Skills/Abilities:
· High school diploma or GED required.
· Minimum of 1 year of collections, customer service, or sales preferred.
· Excellent customer service and phone skills.
· Strong written communication skills.
· Detail-oriented and self-motivated individual with the ability to thrive in a fast-paced environment.
· Excellent organizational and time management skills.
· Ability to problem-solve and adapt to change.
· Working knowledge of Microsoft Office.
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- collection: 1 year (Preferred)
Work Location: One location
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