Power UP YOUR CAREER WITH LOUISIANA CAT

THE OPPORTUNITY

We are searching for a Collections Specialist to join our growing operation in Prairieville, LA. The credit and collections representative position at Louisiana Cat is primarily responsible for collecting on approximately 350 customer accounts receivable while maintaining a healthy customer experience. The successful candidate will be a self-motivated and organized individual with prior collections experience.

YOUR CONTRIBUTION

• Make collection calls and write correspondence in a fast paced, high volume, goal oriented collections department.
• Process credit applications and review commercial and consumer credit reports.
• Provide excellent customer service regarding collection issues, process customer refunds, process and review account adjustments, and resolve client discrepancies and short payments.
• Monitor and maintain assigned accounts by making calls, adjusting accounts, small balance write off, customer reconciliations, and processing credit memo
• Weekly and monthly reporting of aging to direct supervisor.
• Analyze credit risk and financial condition for new and existing customers to make recommendations to the Credit Manager on credit approval and credit limits
• Perform consistent collection activities on assigned receivable accounts.
• Responsible for receivables related to the data entry and monitoring of the data and past due through software programs.
• Minimize past dues by communicating with the customers' payable department, management, general contractors, or project managers.
• Provide receivables aging regularly with communication on past due to Credit Manager and sales force.
• Periodic review, monitoring, and communication of receivables aging with the Credit Manager to determine the next course of action on delinquent accounts.
• Daily review of receivables to make credit hold decisions, obtain payment, minimize bad debt, while maintaining positive customer relationships.
• Dispute resolution through research of available information and communication with the branch and customer.
• Maintain and request updated customer data for assigned receivables, such as tax and insurance certificates.

REQUIRED QUALIFICATIONS

• REQUIRED: High school diploma required, Bachelors or Associates degree preferred
• REQUIRED: 1-2 years of collections experience required. Knowledge of Billing and Collections procedures preferred. Accounts Receivable experience a plus
• REQUIRED: Excellent computer skills including Microsoft Office
• REQUIRED: Strong communication skills
• REQUIRED: Strong attentional to detail, great organizations skills, commitment to excellent customer service

SAFETY IN ALL WE DO

• We require strict compliance with PPE (personal protective equipment) safety regulations
• We maintain compliance with all Federal, State and Local safety regulations
• All employees must follow all Company Health, Safety & Environmental (HSE) regulations and procedures
• Louisiana Cat is a drug-free workplace

WHY PEOPLE JOIN LOUISIANA CAT

• We are known for service quality and unsurpassed customer relationships guided by our strong company values, culture and safety standards
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day
• We work across Construction, Electrical Power, Forestry, Governmental, Heavy Equipment, Industrial, Landscaping, Marine Engines and Oil & Gas industries
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana CAT
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs to meet family and work lifestyles

LOUISIANA CAT BENEFITS

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short and Long Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $1,000
• Safety Boot / Safety Prescription Glasses Allowances
• Tuition Reimbursement and Student Loan Assistance
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

WHO WE ARE

Louisiana CAT is the only authorized Caterpillar Dealer for the state of Louisiana. We provide Caterpillar Equipment, Service, Parts and Engines to customers across a wide range of industries. We are guided by our strong company culture, safety standards and activities in the communities in which we operate. We seek out employees who are inspired by our timeless values, thrive in growing company environment and want to become a part of a dynamic company backed by 85+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

Louisiana CAT (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). M/F/D/V and we proudly hire U.S. Veterans.

Louisiana CAT (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights - https://www.e-verify.gov/employees

Equal Employment Opportunity is the Law: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO Law Supplement: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf