Job description
Action Property Management, a premier management company, is seeking a Collections Associate to join our team at our corporate office located in Irvine, CA.
Why Join Action? Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
We offer our Team Members the following:
- Competitive starting compensation
- Comprehensive benefits package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture that encourages team work and excellence
Job Summary:
Process accounts receivable and collections activities for multiple associations. Post late charges, review accounts, process pre liens, liens, lien releases and attorney packs. Perform preparation and detailed review of delinquency reports and collection activities.
Essential Duties and Responsibilities:
- Prepare monthly delinquency reports
- Perform detailed account reviews
- Forward accounts to the attorney, monitor accounts while at the attorney, provide requested information to the attorney
- Request monthly status reports from attorneys
- Prepare and review pre lien, liens and lien releases
- Make adjustments to owners accounts
- Research misapplied payments and make corrections
- Respond to homeowner correspondence and calls
- Ability to handle difficult owners calmly and efficiently
- Interact with managers
- Dependable, punctual and reliable
- Regular attendance
- Ability to understand and follow directions
- Professional manner and appearance
- Ability and experience with handling difficult people
- Self-starter with good organizational skills
- Speed and accuracy in work duties
- Excellent attention to detail
Required Skills:
- Typing speed of 45 words per minute
- Data entry and 10 key experience
- Excellent verbal and written communication skills
- Minimum two years office related experience
- Ability to clearly communicate questions, ideas, and concerns to supervisor
- Proficient with MS Word and Excel
- Homeowner industry experience preferred
Schedule: Monday – Friday: 8:00 AM to 5:00 PM
Compensation: $22.00 to $26.00 Per Hour (DOE)
Action Property Management is an Equal Opportunity Employer and supports a Drug Free workplace.
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