Job description

About Us

Anakeesta is an award-winning theme park located in the heart of Downtown Gatlinburg, Tennessee. Our name literally means “the place of high ground” in the Cherokee language, so it is only fitting we are situated on 70-acre mountain 600 feet above the city. The journey to Anakeesta begins with a scenic Chondola ride from the busy Parkway in downtown Gatlinburg to the summit of Anakeesta Mountain. Here guests enter a world of whimsy and discover treetop adventures, a lush botanical garden, shopping, and dining all amongst the backdrop of the sweeping views of the national park. Our nature immersive park offers an authentic Smoky Mountain experience for families of all ages.

Gatlinburg is the gateway city to the Great Smoky Mountains National Park. As the most visited national park in the United States, the area sees up to 12 million visitors annually. Travelers from around the world enjoy the hiking, attractions, restaurants, shopping, and entertainment that can be found in our area.

The Job

A successful Coaster Maintenance Mechanic will be responsible for the safe maintenance/operation of a mountain coaster installed by Brandauer/Sunkid at Anakeesta. This individual will comply with and abide by ANSI, Forest Service FSM 2340, 2720, 7320 doc, OSHA, ASTM, regulations, etc. Works well independently and with others. Enjoys and understands the need to help in a variety of areas whenever and wherever assistance is needed. Exhibits a high level of professionalism and ensures that the team does as well, valuing a safety culture and results. Asks questions, shares concerns, and gives ideas regarding innovation and efficiencies that improve guest and employee experience.

Your Responsibilities:

• Responsible for review and maintenance of coaster files.
• Ensure that ride stations, tools, equipment and shop areas are kept clean and in good operating condition.
• Diagnose and repair mechanical problems relating to the coaster.
• Preform preventative maintenance and repairs on the coaster and other equipment as assigned.
• Responsible for ensuring that the department’s responsibilities are compliant with Brandauer/Sunkid and Anakeesta rules and regulations.
• Responsible for conduct, training, Rail Runner Department Policies and ensuring paperwork and procedures are completed in a timely manner.
• Responsible for development, communication and execution of summer and winter maintenance programs, winter maintenance programs to include inspection of work performed to maximize rides safety and reliability.
• Prepare daily reports of the systems operations logging all systems and their operation as defined in a daily task/safety log with assigned mechanics.
• Conduct daily safety procedures, weather assessment and any needed maintenance, before providing an “all clear” or any other recommended action to the MOD’s and Director of Guest Services regarding operation.
• Using hand tools, wrenches, grinders, drills, presses, chain and cable hoists, welding equipment, cutters, will train assigned personnel as to the proper maintenance of all equipment, including the use of parts and tools provided by manufacturers.
• Must be able to perform complex tasks including diagnosis/repair of hydraulic, pneumatic, diesel, gearbox, generator, tool and hardware fabrication, and low voltage electrical control systems.
• The Main focus of this position is maintenance of the mountain coaster offered at Anakeesta, however you will be required to work with the entire operations team in various capacities to support business operations.
• Must be able to complete work orders in our digital management system, HIPPO
• Other duties as assigned.

What You Need:

• Experience in cable lifts, ski lifts, coasters and other such equipment preferred
• Mechanic experience with heavy equipment, engines, parts, etc. required
• Electrical background preferred
• Experience in detailed work orders, documentation and inventory preferred
• Working knowledge of welding and fabricating, rigging, fall protection, and inspection process preferred
• Proficient with computer programs: Microsoft, excel, work order management systems preferred
• Ability to locate and diagnose problems, plan and perform necessary repairs and report major problems to leadership.
• Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.

Work Conditions and Schedule Requirements

• Able to lift 25lbs and occasionally team lift and or move up to 100lbs
• Ability to push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl, and stand for long periods of time and at high heights
• Enjoy working outdoors in all weather conditions including but not limited to rain, sun, heat, snow, extreme cold and wind without protection
• Day, night, weekend and holiday availability is required, as well as flexibility with work schedule
• During peak business seasons, the schedule may require a work period over 40 hours per week, including nights
• Sitting at a desk or computer work station or standing for up to 8 hours a day is to be expected
• Must be able to operate an ATV, UTV, and other vehicles

Perks of Working With Us

• Competitive pay
• 16 paid days off your first year to ensure a healthy work-life balance
• Tiered Medical, Dental, and Vision Insurance, so you can choose a plan that best suits your lifestyle and budget
• Short-Term Disability
• Life Insurance
• Free admission for employees and their immediate family
• Employee discounts on food and merchandise
• Generous pass exchange program with over 30 area attractions. Explore Gatlinburg and Pigeon Forge with the whole family!

*Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. Anakeesta reserves the right to change or assign other duties to this position at any time. *

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Gatlinburg, TN 37738: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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