Responsibilities

• Ensures success of daily clinical operations including but not limited to Physician, Medical Assistant staffing, patient flow, visit productivity, billing, EMR documentation, and the overall patient experience
• Create, monitor and adjust Physician, Aesthetician, Cosmetic Coordinator and Medical Assistant schedules to ensure efficient workflow and adequate break/lunch times for staff. This includes authority to makes changes in staffing patterns to assure optimum flow and patient satisfaction.
• Ensures adherence to patient care and clinical outcomes policies and procedures.
• Ensure clinic equipment is maintained in accordance with regulations including calibration when needed
• Collaborate with colleagues to drive quality and process improvement techniques throughout the organization
• Participate in the implementation of new workflows assuring all clinical staff are trained and working at their skill level and under their scope
• Support process standardization and improvement activities through use of evidence-based systems change, working with other organization leadership, and supporting staff training
• Attend and participate in organization committees, meetings, and attend assigned trainings
• Ensure protection of individually identifiable health information per HIPAA regulations.
• Ensures the documentation of and response to clinic equipment inspections and supply inventory monitoring
• Manages the inventory, ordering, and supply stock maintenance of medical supplies
• In partnership with the Front Office Manger hire new medical assistant, aesthetician and cosmetic coordinator team members.
• Manages on-boarding and training of new medical assistants, aesthetician and cosmetic coordinator team members.
• Conducts competency testing and provides remediation plan for medical assistants, aestheticians and cosmetic coordinators assessed to not be fully proficient in essential clinical tasks
• Performs other duties assigned.

Qualifications

• Two years' experience as a manager
• Two years in a healthcare setting
• RN/LPN or clinical professional preferred
• Knowledge of standard clinical healthcare practice policies and procedures
• Knowledge of health insurance plans

Benefits

• Employee Perks: Services at cost (botox and filler are free, halo, you would only pay for the halo tip)
• 401K with company match
• PTO
• Medical, Dental, Vision and additional insurances
• Much more!