Job Overview – Clinical Operations Manager

Nova Vita Wellness Centers offer all-natural IV Vitamin Therapies that provide revolutionary relief and optimize your health from the inside out. We also offer scientifically formulated infusion therapies as breakthrough remedies for depression, PTSD, neuropathic pain, and more. Countless people have achieved their goals from the variety of unique Nova Vita solutions.

We're now hiring a Clinical Operations Manager or Specialist to help us keep growing. If you're excited to be part of a winning team, Nova Vita Wellness Centers would like to hear from you!

ESSENTIAL FUNCTIONS OF THE ROLE

• Manages daily activities in a clinic to ensure efficient office operations. Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
• Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives.
• Assists in interviews, training, supervising, evaluations, counseling, and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned personnel.
• Coordinates accounts receivable management to ensure maximum reimbursement.
• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
• Provides information to physicians, community groups and referral agencies about programs provided by practices.
• Investigates, resolves and documents resolution of patient complaints.
• Point of contact for all vendors and suppliers.
• Manages applicable aspects of inventory as assigned.
• Other projects and tasks as assigned.

KEY SUCCESS FACTORS

• Demonstrated leadership, communication and problem-solving skills.
• Demonstrated effectiveness in team development strategies.
• Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization and organizational skills.
• Ability to work under strict guidelines, competing priorities, and immediate requests.
• Takes initiative to present ideas / suggestions to management utilizing proactive problem solving approaches.
• Ability to travel as required.

QUALIFICATIONS

• EDUCATION - Associate's or 3 years of work experience above the minimum qualification
• EXPERIENCE - 2+ Years of Experience in medical office administration required

BENEFITS & PERKS

• Competitive salary + ESOP bonus
• 401K Up to 4% matching
• 100% paid medical, dental, and vision insurance. Dependents are 100% covered!
• 6 Weeks PTO

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