Client Services Specialist

Full Time
Brooklyn, NY
Posted
Job description

Hourly Rate: $20/hr

Greetings to all pet lovers in Brooklyn! We are opening a brand new location in Midwood and are looking for passionate people like you to join us. You’ll be using brand new technology, exam rooms, and tools. This is an opportunity to pay a vital role in developing a fresh, supportive culture of dedicated animal healers. We selected Midwood for our new location due to the lack of urgent care clinics for animals South of Prospect Park. With your help, we will help pets and pet parents find care right in their backyard without having to travel across Brooklyn!

Does Green Leaf sound familiar? You may have heard about our 46-acre Pet Resort in New Jersey: Green Leaf Pet Resort Millstone. This location offers training, day care, boarding and grooming services and has hundreds of 5-star reviews online.

Our Mission

GreenLeaf Vets seeks to revolutionize the veterinary industry by offering individualistic and comprehensive healthcare for all pets. Our doctors seek to know each pet through a high level lens comprising but not limited to: Risk assessment, Nutrition, Activity, Exposure and Client Expectations. We deploy the latest technology to support our veterinarians in their pursuit of the highest quality veterinary medicine.

Job Description

As the face of our Clinic, you’ll be responsible for providing a wonderful experience to both clients and pets when they visit us for care. As the first and last touchpoint for our patients you’ll use hospitality and empathy to ensure our clients are welcomed, comfortable, and supported throughout their visit.

Responsibilities

  • Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
  • Manage the schedule of daily appointments and walk-ins
  • Make calls and communicate via email to other Vet Practices and clients as necessary
  • Keep our common areas clean and well stocked
  • Provide a high level of hospitality & professionalism for our pet parents, answer questions and provide information and education as needed

Qualifications

  • Previous experience in customer service, hospitality, or client facing receptionist positions
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems
  • Prior experience in veterinary practices or animal care is considered ideal but not required
  • A passion for pets!

Equal Opportunity Employer

Green Leaf Vets provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

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