Job description

Client Services Regional Coordinator / Case Manager (Social Work)
Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives.

The Client Services Regional Coordinators bridges critical gaps in services available through the Los Angeles Regional Coordinated Entry System. Client Services Regional Coordinators staff provides supportive services to single adults & families experiencing homelessness. The focus of the Client Services Regional Coordinator is to help those who cannot navigate the homeless system without intensive case management services.

Responsibilities:

Provides intensive case management services to homeless clients/residents who present with such needs as homelessness, domestic violence, mental health matters, substance abuse issues, financial matters, social support concerns, HIV/AIDS, etc.

Maintain assigned caseload of 20 to 25 and assess client/resident needs. Assist clients/residents in developing an appropriate Individual Housing Stability Plan aimed toward meeting their individual needs. Maintain and update all client/resident records and progress note all interactions. Conduct follow-up activities necessary to assist clients/residents in the implementation and completion of their Individual Housing Stability Plan. Assist with linking clients/residents to Interim Housing, Rapid Rehousing and COC-Supportive Housing Programs programs and services as well as other community agencies and programs. Prepare reports for management.

Required Skills:

• Experience/knowledge related to working with the homeless.

• Bachelor's degree in related field

• Three to five years of experience in social work or related field.

• Excellent verbal and written communication skills.

• Must have computer skills, specifically Microsoft Word, Excel, Outlook, Clarity, and HMIS.

• Comfortable working with a diverse population, including clients with severe and persistent mental illnesses.

• Ability to work independently and with a multidisciplinary team and fast-paced environment.

• Ability to maintain productivity and documentation standards.

• Knowledge of Problem Solving techniques & diversion techniques.

• Compassion for people experiencing homelessness, ability to manage time efficiently, prioritize tasks, demonstrate sound judgment, provide attention to detail, be flexible, self-driven and motivated.

• Strong networking and interpersonal skills.

• Must have a valid driver’s license & reliable transportation.

Job Type: Full-time

Pay: $24.94 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience working with the homeless population? Where?

Education:

• Bachelor's (Required)

Experience:

• Social work: 3 years (Preferred)
• trauma informed: 3 years (Preferred)
• Crisis intervention: 3 years (Preferred)
• Working with homeless: 3 years (Preferred)
• conflict resolution: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)
• HMIS: 3 years (Preferred)
• Rapid Rehousing: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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