Job description
Love what you do and make a difference in people’s lives as a Client Representative at CompHealth, a division of CHG Healthcare Services in Grand Rapids, MI. Join a fast-paced and rewarding environment at CompHealth, where we are known for our unique employee-centric culture, strong core values and providing outstanding customer service.
This position for a Client Representative will acquire new allied healthcare clients with temporary assignment interest. The Client Representative will contact, develop and follow up with prospective and current allied healthcare clients through cold calling and a variety or marketing sources such as the Internet, professional journals, referrals and other leads.
- Contacts new and existing clients to solicit business
- Responds to client inquiries regarding allied services
- Maintains and updates client database and job profiles
- Negotiates contract rates
- Reassigns providers upon mutual agreement of provider and client
- Assists in developing marketing strategies
- Negotiates contracts and ensures execution of contracts
- Facilitates interviews between client and provider
- Accurately communicates client needs and requirements to Recruiters and Provider Reps
- Maintains appropriate amount of contact with client to ensure provider and CompHealth are meeting needs of client and to address any issues or concerns pro-actively
- Documents specifics of job in FOX system
- Documents all client conversations in FOX
- Meets all activity and production goals as set by management
- Ensures completion of QI information
- Accurately manipulate information utilizing a large scale database system
- Professional level written and oral communication skills
- Effective negotiation skills
- Good customer service skills
- Excellent prioritization and problem solving skills
- Ability to understand professional level service needs, client practice and traveler credentials
- Ability to understand and interpret financial data
- Conceptually and mathematically able to compute and understand profit margins
- Ability to be persuasive and influential in verbal and written communications
- Communicate in an understandable manner
- Ability to devise and execute work goals independently
- Ability to manage time effectively
- Ability to integrate individual efforts to team objectives and processes
- Ability to manage multiple details in an organized and efficient manner
- Education & Years of Experience
- Minimum of one year experience in the direct sales of professional products or services
- Experience successfully influencing mid to high level decision maker for contracting of professional business services or products
Preferred Skills:
- College level education or equivalent work experience
- Experience in the health care industry
- Experience in the sale of professional services
- Competitive pay plus uncapped commission
- Flexible work schedules – including work from home options available
- 401(k) retirement plan
- Healthcare coverage with corporate wellness program
- Free health center and health coaching for employees and dependents
- 18 days of PTO your first year and paid holidays
- Up to 16 hours of paid volunteer time off
- Award-winning training and development programs
Click here to learn more about our company and culture.
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We are an Affirmative Action/Equal Opportunity Employer
Veterans/Disabled
We are an at-will employer
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