Job description

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for clients quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one!

At our firm, we are all about elevating the customer experience in any way we can. We rely on our Client Enrollment Representatives to bring their creativity and expertise to fruition. Our success is evident by our continued growth, with our people being the key to that success. We train every Client Enrollment Representative to be a subject matter expert in the customer service and sales field, so you can be confident in providing the highest level of service possible. We trust our Client Enrollment Representatives and Sales team members to have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through.

The Culture We Provide Our Client Enrollment Representative:

• We are a diverse and inclusive team that pushes ourselves and those around us to develop personally and professionally
• We promote exclusively from within and do not outsource new Management
• We show employee appreciation by hosting team building activities, company events and providing traveling opportunities across the US
• We support the communities we serve by volunteering and partnering with various philanthropic and diverse organizations
• We are closed on all major holidays so you can spend time with loved ones

The Requirements We Look For In A Client Enrollment Representative:

• 0-3 years as a Client Enrollment Representative, Sales Associate, Retail Associate, or other relevant entry-level positions
• High school diploma and/or GED is a must
• Exhibits professionalism, reliability, and compassion at all times
• Excellent collaboration skills and willingness to contribute new ideas
• Able to learn new technologies quickly and uses their time efficiently
• Superb relationship building skills with an outgoing and charming personality

Daily Responsibilities As A Client Enrollment Representative:

• Demonstrate strong communication skills through active listening, understanding the customer’s needs, and identifying actions
• Provide exceptional customer care in a fast-paced environment given support to families and community members
• Build and maintain positive working relationships with the clients, consumers, and fellow team members
• Work collaboratively and efficiently with fellow team members to increase awareness
• Establish positive, supportive relationships with the community and provide feedback to senior management

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Professional development assistance

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: On the road

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