Job description

The Homecare Services Coordinator (HSC) is responsible for managing the client experience from their first visit through the continuity of their care. The role of the HSC begins in the office, where you will assist in developing and monitoring ongoing caregiver and client relationships through the proactive management of the client schedule. This will include selecting and distributing work among our caregiver staff based on skill, performance, and the overall needs of the client. In addition, the HSC will facilitate communication between the caregiver and the client, ensuring that all client needs are met through the delivery of quality care, as well was identifying and resolving potential client issues that may arise. Finally, the HSC will work to ensure that the office has adequate staffing levels and availability to service potential clients.

Job Requirements:

• Minimum of High School diploma GED
• Minimum of 1 year of related experience with in client care or scheduling preferred
• Strong computer literacy, including proficiency inn Microsoft Word, Excel and Powerpoint.
• Demonstrated leadership skills and outstanding people management skills.
• Must be able to work under time pressures and manage multiple demands simultaneously
• Exceptional customer service skill and written/verbal communication.
• Strong problem solving and organizational skills.
• Willingness to spend extended periods of time on the phone.
• Sales experience a plus
• A reliable vehicle and valid Driver's license with the ability to pass a background check.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Fort Lauderdale, FL 33316: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Home Health: 1 year (Preferred)

Work Location: One location

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