Job description
Job descriptionDUTIES AND RESPONSIBILITIES
Submit all consumer documentation by deadline
Manage SD/IRC intake consents, ITSR, communication and closure logs, ROI, IFSP, FDS, adobe folders
Support Family Intake Administrator with conducting audits, including but not limited to: scheduled assessments, questionnaire calls, consumer documentation
Complete data entry
Send consumer documentation to clinical staff by deadline
Assist staff with administrative duties as requested by Program Director or/and Program Coordinator
Maintain appropriate interpersonal relationships with employees, peers, and consumers
Demonstrated ability to work independently and as a team
Maintain highest degree of discretion when dealing with confidential information
Ensure compliance with HIPAA compliance policies
All other duties assigned
ABILITY TO
Utilize excellent verbal and communication skills
Have basic knowledge of general office machines and telephone system
Build strong partnerships with Stars staff and consumers
Use resources efficiently and wisely
Work flexible hours to meet program requirements
Use professional phone etiquette
Provide excellent customer service skills
MINIMUM QUALIFICATIONS
At least 1 year of Customer Service
At least 1 year of Data Entry
Basic knowledge of Child Development or related field
Basic knowledge of medical terminology
Proficiency in Microsoft Office (Word, Outlook,Access, Excel, PowerPoint)
Knowledge of general office machines and telephone system
OTHER REQUIREMENTS
Must be willing to successfully pass a background check
Must be able to submit valid verification of legal rights to work in the U.S. upon hire
Bilingual/Spanish preferred
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
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