Chatbot Designer

Full Time
Remote
Posted
Job description

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia has been developing and hosting complex, data intensive business applications for more than a decade. The company's management team has extensive experience in finance, data security, compliance, and business consulting which continues to fuel its rapid growth.

Aperia offers a competitive salary package and a great work environment with excellent people.

SUMMARY

Building relationships, executing on commitments, and delivering value are the essential qualities for anyone seeking to deploy AI-enabled applications. These core principles are significant when commissioning cutting-edge technologies into a landscape ripe for implementation. Self-discipline and an innate desire to build applications with high integrity are essential for an AI Implementation Analyst.

An excellent AI Implementation Analyst is passionate about software development, making the right decisions to improve their assets and execute the delicate balance of speed-to-market and quality products. Not being afraid to fail fast is one of the essential tools an AI Implementation Analyst can have in the cutting-edge technology market.

IT is growing explosively; in this organization, an Analyst will deliver groundbreaking technologies new to the industry. Ongoing self-enrichment and becoming proficient in any IT related subject matter in real-time is a constant and continuous demand.

RESPONSIBILITIES & QUALIFICATIONS

As an AI Implementation Analyst, you can look forward to:

· Research upcoming technologies

· Application design

· Application implementation

· Application monitoring

· Application troubleshooting

· Application scoring

· Client engagement

· Data aggregation

You’re the kind of person who:

To best describe this type of person, this list of keywords and phrases should paint the picture:

· Developer at heart

· Passionate

· Effective communicator

· Trustworthy

· Reliable

· Predictable

Basic qualifications for consideration:

  • Language/Framework:
  • Python
  • Database:
  • SQL Server, MongoDB
  • Best Practices:
  • Documentation, Communication
  • Design Tooling:
  • Visio, Whimsical
  • Dev Tooling:
  • VS Code, Python Notebooks, Notepad++, SoapUI/Postman
  • Daily Tooling:
  • Jira, Confluence, BItBucket, Clarity
  • AI/ML:
  • NLP/NLU, IBM Watson
  • Assistant, Speech to Text, Text to Speech, Studio, Discovery
  • Azure Cognitive Services, AWS AI, Google AI
  • NLP Best Practices
  • Cloud-Native Technologies/Practices
  • Previous experience delivering NLP solutions such as:
  • IVR
  • Chat Bot
  • Interaction Routing
  • Natural Language Classification
  • 5-7+ years experience directly related to technical implementation

Preferred qualifications for consideration:

  • Reporting:
  • Splunk, SSRS, Cognos, Power BI
  • Orchestration:
  • SSIS, NodeRed
  • Infrastructure:
  • OpenShift, Containerization (RedHat), VMs (Windows)
  • Content and Knowledge Repos:
  • Zoomin, Adobe Experience Manager, SmartGuide

ELIGIBILITY REQUIREMENTS

· Must be willing to submit to a background investigation and drug test as part of the selection process

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management.

Principals only. Recruiters please don't contact this job poster.

DO NOT contact us with unsolicited services or offers.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary range?

Education:

  • Bachelor's (Preferred)

Experience:

  • Python: 3 years (Preferred)
  • Natural language processing: 2 years (Preferred)
  • Gathering requirements: 3 years (Preferred)
  • IBM Watson: 1 year (Preferred)
  • Chatbot: 2 years (Preferred)

Work Location: Remote

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