Job description

CW WIlliams is looking for a HIV-Ryan White Medical Case Manager to join our team. This position will provide a range of client-centered, confidential services that link clients with core care services.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Conducts assessments and reassessments on an annual basis
• Creates care plans that match the identified needs of the client
• Ensures all clients referred to services are eligible prior to the date of service
• Provides care services linkage and re-engagement support to clients
• Conducts field visits as needed to Ryan White who have disengaged from care
• Conducts outreach services as needed
• Refers clients to appropriate services highlighted in the care plan
• Screens for income supports for benefits/entitlements to advocate on behalf of client
• Completes emergency financial assistance applications for eligible clients
• Completes payment requests as needed for copays and other out of pocket costs
• Documents encounters using designated client database accurately and in a timely manner
• Develops and maintains professional relationships with social service, health and governmental agencies
• Participates in continuous quality improvement efforts
• Participates in regular supervision meetings, team meetings, in house training sessions and conferences as needed
• Assists with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Protects organization's value and manage risk by keeping information confidential
• Performs other duties as assigned

EXPERIENCE AND EDUCATION

• Associates degree in any Human Services field with at least four (4) years of case management experience
• Bachelors degree in any non-human services field with at least two (2) years of case management experience, preferred
• Two (2) yrs experience - Ryan White Program
• Bi-lingual, preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• The ability to maintain accurate work records and access these records as necessary.
• Knowledge of HIV infection and related chronic diseases
• he ability to assess client needs, create care plans, and follow-up in order to address barriers and ensure care is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Knowledge of services covered under the Ryan White program as well as the standards of care
• The ability and willingness to assess and establish priorities
• The ability to assess client needs, create care plans, and follow-up in order to address barriers and ensure care is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Knowledge of services covered under the Ryan White program as well as the standards of care
• The ability and willingness to assess and establish priorities
• The ability to communicate information clearly and politely to co-workers, supervisors, and guests when speaking

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charlotte, NC 28217: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 3 years (Required)

Work Location: One location

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