Job description

FULL-TIME
NON-EXEMPT
HOURLY WAGE: $28.00 - $28.89
REQUISITION ID – 48503

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PROGRAM INFORMATION:*
The Rising Up Program provides time-limited rental subsidies to young adults who maintain independent leases in rooms or apartments throughout San Francisco and the Bay Area. This position will require you to travel to conduct monthly home visits in client residences. Preferred candidates will be extremely trustworthy, be able to set and keep boundaries, and be goal and task-oriented in their work style.
PRIMARY RESPONSIBILITIES:
Reporting to the Program Manager, the primary role of the Case Manager II is to provide comprehensive strengths-based case management services to homeless and/or marginally housed transitional-aged youth. Case Manager II is responsible for the comprehensive evaluation of the bio-psychosocial, emotional, educational, vocational, and functional needs of young people. Case Manager II develops individualized service plans in coordination with Larkin Street Youth Services continuum of care as well as leverages relevant community resources as needed. Case Manager II must lead collaborative service planning and have a thorough understanding of the stages of change and development.

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ESSENTIAL JOB FUNCTIONS:*

• Provides crisis prevention, intervention, and safety planning services, along with stress management and life skills development including assisting young people in applying for and obtaining benefits and housing.
• Is responsible for intake and assessment; direct service linkage and referral; case planning and contracting; case coordination and advocacy; and follow-up and aftercare.
• Works closely with community behavioral health providers and internal personal service teams to ensure coordinated and effective services.
• Provides an intensive array of services and supports, including monthly home visits, weekly case management sessions, housing, and basic needs assistance, physical health care, benefits assistance, enrollment in Hire Up, and referral to integrated mental health services.
• Maintains accurate detailed observation and progress records and completes necessary electronic data entry into client management information system (CMIS) in a timely manner. Identifies trends in data to assist in collaborative service planning. There is no county medical billing required for this position.
• Ability to identify, assess and intervene effectively with mental health symptoms and behaviors.
• Experience working with strength-based, restorative justice, trauma-informed care practices, and client-centered models
• Working knowledge of issues facing homeless and at-risk youth.
• Adheres to laws regarding confidentiality and reporting requirements and maintains necessary compliance documentation.
• Provides case management, mental health services, independent life skills development, and housing services to youth in a stages-of-change-based model.
• Develops and maintains good relationships with clients.
• Collaborates with fellow staff members and established community partners, including property managers and landlords.
• Provides coverage for program/site staff and performs duties in the milieu which may include desk coverage, cooking, and cleaning.
• Provides transportation and accompaniment to client appointments in the community.
• Completes safety and wellness checks regularly in residential units.
• Teaches life skills (cooking, cleaning, shopping).
• Participates in organizational meetings (all-staff, CQI, client review, etc.).
• Provides services when and where clients need them; evenings and weekends will be required when program needs dictate.
• Ability to teach and model life skills.
• Responsible for supporting program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program.
• Responsible for contributing towards the care and welfare of staff and the clients we serve.
• Other duties as assigned.

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EDUCATION & EXPERIENCE:*

• Bachelor’s Degree required in social sciences such as psychology, criminal justice, social work, and/or public health or 4-5 years of experience working with high-risk youth in a shelter and/or transitional/supportive housing program.
• Valid California driver’s license with a clean DMV record.
• Good judgment with a proactive approach to problem-solving.
• Ability to maintain a professional demeanor with great interpersonal and communication skills.
• Capability to learn quickly.
• A thorough understanding of confidentiality and discretion and a working knowledge of HIPAA.
• Strong organizational and communication skills.
• Ability to teach and model life skills.
• Proficiency in Microsoft Office and other web-based software solutions.
• Ability to comprehend complex materials.
• Ability to speak and write English clearly and accurately.

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PERKS & BENEFITS:*

• Competitive salary commensurate with experience.
• Medical, dental, vision, life, and disability
• Paid time off (vacation and sick time)
• Paid holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

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This position is represented by SEIU 1021 under a collective bargaining agreement.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal-opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Job Type: Full-time

Pay: $28.00 - $28.89 per hour

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