Cardmember Contact Center Service Manager - Fargo ND, Englewood, CO, Couer d'Alene, ID and Overland Park, KS
Job description
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
*** U.S. Bank internal candidates are eligible for a remote working model. ***
- Bachelor's degree, or equivalent work experience
- One to three years of relevant leadership experience
- Strong customer service and problem-solving skills
- Thorough knowledge of operational functions, systems, policies and procedures of assigned area
- Basic knowledge of banking operations
- Effective leadership skills
- Strong verbal and written communication skills
- Working knowledge of computer applications used in area
Working model: HYBRID, currently working 3 days in the office and 2 days working from home, however, this is subject to change based on business needs.
Schedule: This is a Monday - Friday position that rotates working weekends, approximately 1:5 or 1:6, based on business needs.
You'll work 1-2 holidays per year, based on business needs.
Hours: Business need is currently 12:30pm - 9 pm, applicates time zone.
INDAM
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $52,530.00 - $61,800.00 - $67,980.00 Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.