DESCRIPTION OF POSITION:

• Cardiology Tech provides various technical activities and non-professional services for the patient while working in collaboration with nurses, RTs, physicians and other interdisciplinary team members. Patient care is provided in a manner consistent with the mission of the organization. The Cardiology tech is responsible for assisting the nursing staff with specialized procedures, clerical duties and other care of the patient assigned to him/her by the Nurse Manager and/or Charge Nurse.

RESPONSIBILITIES AND DUTIES:

• Patient Centered Care
  • Consistently participates in the multidisciplinary approach to patient care.
  • Competently performs preoperative and post-operative preparation of patients for all cath lab procedures.
  • Demonstrates competency in taking vital signs and peripheral pulse assessment.
  • Transports patients using proper body mechanics while providing comfort and safety to patients.
  • Consistently utilizes basic decision making skills to complete routine task.
  • Participates in best practices in a consistent and positive manner: Huddles, communication of patient/family issues, Service Excellence principles, and clerical messages.
  • Demonstrates proper transporting and stocking of sterile instruments and supplies.
  
  

• Teamwork and Collaboration
  • Collaborates with interdisciplinary team in providing patient care during preoperative, perioperative and post-operative periods as directed by nurse.
  • Maintains holding area and assist with patient flow as directed by nurse.
  
  

• Quality Improvement
  • Is knowledgeable of and actively participates in implementation of Unit PI plan.
  • Makes suggestions/recommendations for improved operations.
  • Assist with stocking of supplies.
  
  

• Informatics
  • Documents accurately according to department policy when entering charges.
  • Possesses competency in use of technology and computers.
  • Demonstrates competency in entering patient demographics.
• Promotes Safe & Ethical Work Environment
  • Knows, understands, and adheres to hospital/department policies and procedures.
  • Has knowledge of and utilizes unit specific equipment appropriately.
  • Follows established hospital/department safety policies.
  • Understands and appropriately responds to the unique combination of cultural variables that professionals and individuals bring to interactions.
  • Follows hospital/department infection control policies.
  • Adheres to hospital policies regarding confidentiality
  
  

• Treats Everyone as a Guest
  • Makes a positive first impression and continues that positive impression through on-going efforts.
  • Identifies self, makes eye contact, smiles, uses common courtesy.
  • Anticipates the needs and expectations of all customer groups. Ends all communication with "Is there anything else I can do for you?"
  • Displays service recovery skills. Accepts responsibility for resolving customer dissatisfaction without assigning blame. Practices service recovery skills such as apologizing, active listening, communicating positively, focusing on the customer, showing empathy, allowing customers to vent, remaining calm and professional and following-up to ensure resolution.
  
  

• Demonstrates Professionalism and Excellence
  • Demonstrates the concepts of service excellence beyond departmental and individual responsibility.
  • Demonstrates professionalism in appearance and communication skills.
  • Practice the three I's: Integrity - Doing the right thing for the right reason; Intensity - Job is important/good attitude; Intelligence - Right tools for the job.
  • Separates personal or private issues from work.
  • Demonstrates personal accountability; is a positive role model. Owns the request and doesn't shift blame to others.
  
  

• Practices Teamwork
  • Participates in decision making and process improvement regardless of his/her level in the organization.
  • Communicates effectively within and beyond the assigned team.
  • Communicates effectively by focusing on the situation or issue and not the person.
  • Takes the initiative to help others.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• Graduate of high school or GED equivalent
• Refer to organizational policy for role based specific requirements

Physical Demands/Work Environment

• Work requires a variety of physical activities including standing and walking for long periods of time, bending, stooping, and lifting.
• The work environment may be physically confining.
• Visual acuity is required for a variety of specific activities.
• Must have normal hearing or utilize adaptive hearing devices if duties require listening with a stethoscope to discern breath sounds, heart sounds, and bowel sounds.
• Ability to do shift work as required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.