Job description
Car Wash Customer Care Associate
Are you looking to start a career with a company that appreciates you? Join our new Freedom Flex Car Wash Family! Our goal is to treat people like family while providing the very best car wash - every day!
* Competitive pay
* Monthly and annual bonuses
We are seeking ambitious Customer Care Associates to join our team! The Car Wash Team Leader will work closely with the Manager and Executive Team, to ensure smooth and efficient operations of the car wash.
You will be responsible for overseeing the activities of the car wash team and ensuring we are providing exceptional customer service.
Our program provides hands-on training in: operations, customer service, and people management. We reward our team members with competitive compensation packages including: hourly pay, overtime pay, sales bonuses, performance bonuses, and annual vacation leave.
Responsibilities:
- Drive exceptional and consistent customer service. Team members are coached to respect and interact with customers throughout their entire visit
- Gather and act upon customer feedback
- Resolve escalated customer complaints
- Ensure adherence and compliance with all established policies and procedures
- Upholding company standards by ensuring: o Positive customer experience o Site is clean and pleasant to visit o Cars leave the wash clean and dry
- Grow sales of monthly wash club members and top tier wash packages
- Pay Frequency: Weekly
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Anna, TX 75409: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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