Job description
More Information about this Job: Job Description Summary : | Job Description :
Call Taker
IMMEDIATE HIRING. Call Taker FULL - TIME Opportunity
19.00-21.60 per hour
NEW HIRE BONUS: $500 bonus!!!
We're hiring Call Takers that will respond to non-emergency calls for the Ride to Care Program . This person schedules transportation requests and can provide clear communicat ion in all situations to ensure quality support and care to our customers .
Responsibilities:
Minimum Required Qualifications :
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Call Taker
IMMEDIATE HIRING. Call Taker FULL - TIME Opportunity
19.00-21.60 per hour
NEW HIRE BONUS: $500 bonus!!!
We're hiring Call Takers that will respond to non-emergency calls for the Ride to Care Program . This person schedules transportation requests and can provide clear communicat ion in all situations to ensure quality support and care to our customers .
Responsibilities:
- Call Takers will proficiently monitor and respond to calls and emails using established call handlin g time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives .
- Use appropriate methods to schedule, assign, review and route transportation requests.
- Clearly d ocument communications following protocols and process es , and properly identify and escalate issues as necessary .
- Effectively communicate trip data including confirmations, routing time, issues and performance .
- Call Takers will w ork collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow coworkers .
- Successful Call Takers will demonstrate organiz ation, multitask ing and time management skills .
Minimum Required Qualifications :
- Some work experience, preferably in a call center or routing calls in customer service
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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