Job description

Sky Zone, LLC
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dba - Defy
Active Entertainment Park

Café Associate
Charlotte, NC
Part-time, Onsite
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***Sky Zone, LLC owns multiple brand names in this area, this position is for Defy at 8116 University City Blvd. Charlotte NC 28213***
Do you love fun and exciting environments? Do you love creating memorable experiences? As the largest provider of trampoline parks globally with name such as DEFY, Skyzone, Rock’n Jump and more.
Our park serves up adrenaline-filled, shareable experiences that challenge action seekers with the massive thrills of aerial sports. We value creativity, innovation, integrity, diligence, customer satisfaction as well as employee wellbeing.
We apply these values through you to help create an atmosphere where we can continue to be “Purveyors of Awesome” and we are looking for new Café Attendants to join our team at Defy Charlotte.
The job duties of every Cafe Team Member include:

• Provide excellent Guest service
• Interact and communicate clearly and effectively
• Provide information regarding all Cafe offerings
• Prepare / Cook concession items per Cafe standards
• Develop rapport with Guests
• Work in a fast-paced environment
• Resolve guest issues and complaints
• Complete sales transactions and manage cash without error
• Stock concessions inventory / supplies accurately
• Enter data/transactions into computer POS system
• Clean Cafe area as needed and at closing
• Maintain a friendly, clean and inviting environment
• Reduce waste of product
• Other duties as assigned

Qualifications

• Must be 16 years of age or older
• Customer and retail sales experience preferred.
• Amusement, hospitality, fitness or related experience is a plus.
• Ability to work in a fast-paced environment is a must.
• Able to work a flexible schedule during normal business hours, including weekends and some holidays.
• Comfortable engaging with large groups of people.
• Is able to stand for long periods of time and lift a minimum of 20 pounds.

Location: Charlotte,North Carolina,28213,United States, Charlotte, NC 28213

Job Type: Part-time

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