Reports to: Manager

Exemption Status: Hourly, Non-Exempt

Job Summary:

The Busser is responsible for assisting the wait staff (servers, and bartenders). The position requires sanitizing tables and chairs, taking plates, utensils, and drinkware to the kitchen to be washed bussing, and ensuring guests’ water glasses are full, and setting tables for the next service. The bussers’ station must be stocked, and organized throughout the shift, including the beginning and ending of the shift. Bussers must communicate efficiently with the two-way radio transceiver.

Supervisory Responsibilities:

None

Education and Experience:

At least one year of proven and related experience is preferred.

Physical Requirements:

• Flexible with schedule, and long hours sometimes required, including working morning, afternoon, nights, holidays, and weekend shifts.
• Ability to be on your feet throughout the entire shift: prolonged periods of standing, bending, stooping, twisting, and walking, including up and down the staircases.
• Lifting, carrying, pushing, pulling or otherwise moving objects, products, and supplies up to 30 pounds.

Required Skills/ Competencies:

• Display professional, pleasant, and calm demeanor.
• Must embody Dunraven guest-oriented attitude at all times.
• Excellent interpersonal, and communication skills.
• Ability to multi-task and perform duties quickly, and accurately in a fast-paced environment.
• Must be able to read, write and converse in English.
• Must work well as a team, including both front of the house and back of the house.
• Responsible, reliable, punctual, and trustworthy.
• Know and be able to complete job-specific duties for the shift assigned.
• Must be able to follow instructions, and directions set by the manager on duty.
• Must be able to follow the health, safety, and sanitary practices for food handling, and general cleanliness at all times.
• Must be able to follow company policies and procedures at all times.

Essential Duties/Responsibilities:

• Sanitize tables and chairs, and sweep areas around tables for any food, silverware, or napkins.
• Know all tables and bar seat numbers, and deliver food and drink orders with proper placement.
• Set tables for the next service according to Dunraven style.
• Ensure dining tables are always cleared of used or unwanted plates, utensils, and drinkware, and take them from the dining tables to the kitchen to be washed. This is also known as “pre-bussing” or “table maintenance.”
• Ensure guest’s water glasses and carafes are always full.
• Maintain and ensure that the busser’s stations are always clean, well-stocked, and organized.
• Perform and complete the busser’s opening, closing and side work in a timely manner. All bussers are responsible for the state in which they leave Dunraven.
• Able to operate efficiently on the restaurant's two-way radio transceiver.
• Abide by the sanitary practices for food handling, general cleanliness, and maintenance of the dining areas as instructed.
• Communicate and inform manager on duty of all situations that have or may occur, and resolving the situations as needed as directed by manager on duty.
• Attend any scheduled training, complete any quizzes or homework assigned by the manager.
• Adhere to the health, safety, and sanitary practices for food handling, and general cleanliness at all times.
• Adhere to company policies and procedures at all times.

Other Duties/Responsibilities:

• Provide training to employees when required.
• Perform all other duties and responsibilities assigned at the discretion of management.

**While this job description is intended to be as accurate a reflection as possible of the requirements of the job, it is by no means an exhaustive list of duties, responsibilities and qualifications. The management reserves the right to add or remove duties from particular jobs when business needs dictate and employees are held accountable for all duties of this job.

Compensation:
Hourly base pay, bi-weekly

Tipped Position:

Yes

Benefits:

401k, Colorado sick leave, employee discounts, employee events and activities

Work Remotely:

No

Work Location:

Dunraven at the Estes Park Resort