Business Analyst/Technical Specialist

Full Time
Chattanooga, TN 37421
Posted
Job description

THIS POSITION IS TEMPORARILY REMOTE

Role:  Business Analyst/Technical Specialist 
Start Date:  07/15/2022
End Date:  07/15/2022
Location:  Raleigh, NC
Interview type:  Either Webcam Interview or In Person

Description:

**Candidates will be allowed to work remotely until all staff return to site. At that time the candidate will be required to work onsite full time.
**The agency can ship the equipment.

Business Analyst for  development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training material.

Complete Description:
The CLIENT is seeking an Expert Level Business Analyst contractor for the Department''s Permitting Transformation Program.   The Business Analyst will be responsible for development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training materials.  This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management.  This individual must have proven contributor level experience with Microsoft Dynamics 365. The Business Analyst will work closely with CLIENT IT Project Manager in assisting with solution documentation and project management tools to meet State IT requirements. 

The Senior Business Analyst will act as a consultant to:

  •  Elicit, document, and prioritize business needs
  •  Lead requirements-gathering sessions to define business and process requirements
  •  Gain consensus with stakeholder’s new process designs
  •  Gather, scope, and document requirements
  •  Identify and document use cases or usage scenarios
  •  Identify business line dependencies and conduct impact analysis
  •  Advise IT and business stakeholders on pros and cons for different solutions
  •  Perform other duties as assigned to complete project tasks and requirements

Responsibilities:  

  •  Gathering, refining and documenting detailed business requirements
  •  Capturing business workflows, business rules and user roles
  •  Use Case documentation 
  •  User Story documentation
  •  Business Rules and Functional Requirement documentation
  •  Defining Acceptance Criteria for each requirement
  •  Ability to review Functional Design to ensure it meets requirements
  •  Provide limited support for new applications during implementation
  •  Consult with clients to prototype, refine, test, and debug applications to meet needs
  •  Provide operational support for clients and the Dynamics solutions that support their business processes

Required / Desired Skills

  • Experience gathering and documenting business requirements (mandatory) Required 10 Years
  • Experience in writing detailed Business Requirements and Functional Design documentation (mandatory) Required 5 Years
  • Experience working directly with senior stakeholders to determine improved business solutions (mandatory) Required 5 Years
  • Experience working with cross functional teams (mandatory) Required 5 Years
  • Experience creating process flow diagrams (mandatory) Required 5 Years
  • Excellent verbal and written communication. Candidate should be able to communicate well with project managers and stakeholders. Required 5 Years
  • Knowledge of business processes (mandatory) Required 5 Years
  • Ability to work independently as well as collaboratively (mandatory) Required 5 Years
  • Strong analytical skills (mandatory) Required 5 Years
  • Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired) Desired 5 Years
  • Strong understanding of the CRM Platform and its functional modules (desired) Desired 5 Years
  • Delivering and leading end user training sessions (desired) Desired 5 Years
  • Microsoft Dynamics CRM Certification (desired) Highly desired 3 Years
  • Knowledge of Agile methodologies (SCRUM) (desired Highly desired 5 Years
  • BSc in Business, Engineering, Computer Science or related field, or commensurate experience Required 3 Years

Job Type: Full-time

Schedule:

  • 8 hour shift

Experience:

  • SQL: 1 year (Required)

Work Location: One location

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