The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

This is a professional (working) level position responsible for keeping up to date on USG processes related to third-party integrations, overseeing third-party integrations into the LMS, assisting campus LMS admins with integrations, and serves as a liaison with third-party integration vendors. This position involves end user support, task coordination, and project management in support of the USG LMS team and its function. In addition, this position will work closely with the LMS vendor and a diverse community of campus LMS administrators utilizing multiple complex campus environments.

Educational Requirements
Bachelor's degree required.

Other Required Qualifications
Or equivalent combination of education and experience.

Required Experience
Over three years of related experience required.
Ability to communicate effectively verbally and in writing, including maintaining records of third-party integration documentation, and through virtual environments.

Strongly Preferred
Experience working with third-party integration vendors and setting up third-party integrations within the LMS.
Experience with configuration management of complex systems.
Over three years of experience administering a LMS (D2L Brightspace, Blackboard, Canvas, etc.).
Ability to communicate effectively verbally, in writing, and through formal presentations to individuals at all levels of the organization (executives, peers, developers, customers).
Preferred
Experience in Higher Education working with a LMS (D2L Brightspace, Blackboard, Canvas, etc.).
Over three years of related experience required, or equivalent combination of education and experience.
Experience successfully working with a remote team.

KNOWLEDGE
Knowledge of computers and job-related software programs.
Knowledge of best practices in higher education and/or library management.
Knowledge of current topics impacting higher education.
Knowledge of current third-party integration standards and best practices.
Knowledge of USG Board of Regents policies and procedures.
SKILLS
Skill in verbal and written communication.
Skill in collaborating with multiple constituents.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
ABILITIES
Ability to respond diplomatically to sensitive and critical issues.
Ability to effectively multi-task.

The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability
related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.