Job description

JOB
Performs a variety of Permit Technician functions dealing with building division activities such as permits, inspections, contractor licensing, and document records. This is a clerical position, working under the general direction of the Building Official.

EXAMPLE OF DUTIES
Receive, process, and issue various types of permits and collect fees related to such permits.Provide excellent customer service while interacting with high volume of customers by phone and in personAssists contractors, owner builders, and the general public with permitting related questions/issuesAnswering phone calls and emails regarding permitting related questionsAbility to operate various office equipment

MINIMUM QUALIFICATIONS
Education / Experience: High School diploma or GED supplemented by two years of related customer service working experience, or an equivalent combination of formal education and working experience. Knowledge, Abilities and Skills: Must possess excellent customer service skills and have the ability to multi-task Ability to interact and communicate effectively, both orally and in writing with staff and public. General knowledge of Building Permit processes as it relates to a Permit Technician’s role. Must possess good organizational skills, be self-motivated and be able to work independently Knowledge of and ability to understand construction documents, and general construction terms Possess experience with using Microsoft Office. Specifically, Outlook & Word. Ability to use various office equipment, including personal computers, scanners and multi-line phone. Must possess typing/keyboard skills, with the ability to perform data entry and operate various computer software programs.

SUPPLEMENTAL INFORMATION
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

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