Job description

Our client is seeking budtenders who will engage in one-on-one interaction with customers from the time they enter the retail area all the way until they check out and exit the store. Our ideal candidate should be friendly and upbeat, much like a barista in your favorite coffee shop.
Budtenders connect each unique patron with just the right product and method of consumption for their needs. More than cashiers, they must be able to educate and build relationships and they are a master of the menu, knowing exactly how to help anyone who walks through the dispensary’s doors.
A successful budtender must be friendly, professional, responsible, and well-spoken individual. The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis. They must be able to multi-task in a fast-paced, high-volume, constantly changing environment while ensuring that all transactions and store relations remain compliant with all local and state regulations.
If you have a smile that can light up a room, as well as a bowl, we’re looking for you!

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Process POS (point of sale) purchases
• Assess customers’ needs, provide assistance and information on product features
• Be knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Work all assigned shifts
• Assist patients in a customer-facing, intimate retail environment
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
• Maintenance of hard copy files (when required)
• Assist in verifying order deliveries for accuracy
• Security measures and safety compliance
• Maintain visitor log
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Desired Experience:

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• High school diploma, or equivalent
• Consistent demonstration of excellent customer service skills
• Previous experience with POS systems
• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, cannabis products, and cannabis therapies – previous knowledge is a HUGE plus!
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Ability to use standard office equipment, computer equipment, and software including word processing, database management, spreadsheet applications, and email
• Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives, and standard operating procedures
• Must be 21 years or older
• Must pass any and all required background checks.
• Possess a valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Working Conditions:

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing, and repetitive motions

Physical Requirements:

• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over, and/or crouching
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing the trash, or other outdoor tasks.

About Vangst:
Vangst is the cannabis industry’s hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained & credential full-time employees, Vangst has built the industry’s go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry’s leading businesses.
Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company’s Most Innovative Companies.
Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry.
Vangst’s headquarters is in Denver, CO. Vangst is a Series B company backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg’s Casa Verde Capital, and others.
Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Types: Full-time, Temporary

Pay: From $15.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pennington, NJ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you 21 years of age or older? Y or N
• What is your email address? Please do not use your @indeedmail email.

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Preferred)
• Cannabis: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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