Budtender

Full Time
New York, NY
Posted
Job description

The Role

Do you have a passion for cannabis? Do you have a retail background and a passion for the customer experience? Are you excited to join the fast-paced and ever changing cannabis industry? If so, you could be the perfect fit for a budtender role.

The ideal Product Specialist candidate will have some experience operating a point of sale system to complete transactions as well as knowledge of the various effects and benefits of cannabis, including terpenes, strains, and CBD. Start with a good roots and we will invest the time and training needed to help you start your career with us.

Our Product Specialists engage in one-on-one interaction with clients from the time they enter the retail area until they check out and exit the store. Our ideal Budtender candidate should be friendly and upbeat; they connect each unique customer with just the right product and method of consumption for their needs. Our Product Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors.

Responsibilities

  • Maintaining a comprehensive knowledge of rotating brands and products.
  • Welcome customers by greeting them and offering helpful, friendly and knowledgeable assistance.
  • Represent the brand in a positive and compliant manner while providing excellent customer service.
  • Excellent interpersonal skills are crucial, must maintain a clean and professional appearance.
  • Answer questions and provide guidance on cannabis products and local restrictions.
  • Ensure sales floor is properly stocked and presence of the store is well maintained.
  • Work with the Manager and Assistant manager to maintain and organize inventory and menus reflect the correct product information and pricing.
  • Stay current on product and cannabis-related information and communicate this to the Clients.
  • Assisting with customer product selection for in-store sales
  • Cash and payment processing
  • Following inventory handling protocols & organization standards
  • Prepping online orders for curbside pickup & Drive-Thru
  • Maintain compliance with all company policies and procedures as well as local regulations

Qualifications

  • 1 year of customer service experience; preference for candidates with specialty, experience with cannabis products from a regulated retail or medical distribution center.
  • ! year experience in Sales
  • Consistent demonstration of excellent customer service skills.
  • Previous experience with POS systems.
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.

Additional Requirements

  • Must be 21 years or older.
  • Must pass required background checks.
  • Possess valid driver's license or state ID.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: Remote

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