About Us: Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $3 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 207,000 members from 29 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters.

Ascend recognizes that its employees are critical to the credit union’s sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward. What We Offer: Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union’s commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend’s vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016, 2017, 2018, 2019, 2020 and 2021) and Training Top 125 (2015, 2016, 2017, 2018, 2019, and 2020). Overview: Responsible for evaluating and investigating accounts (individual and business) to ensure regulatory compliance with Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/USA Patriot Act/FACT Act Identity Theft Red Flag Program (FACTA)/Office of Foreign Asset Control (OFAC) compliance. Assists Fraud & Security manager with physical & electronic security needs. Responsibilities:

• Provide independent decision making based on suspicious activity alerts generated by BSA/AML Detection Software.
• Identify accounts which meet discretionary criteria to be investigated. Examine and use authority to initiate Suspicious Activity Reports (SARs) and file reports within the required timeframe to ensure BSA compliance.
• Complete and submit electronic Currency Transaction Reports (CTRs) to FinCEN within the required 15 days to ensure BSA compliance.
• Responsible for verifying the OFAC Sanctions Program on a weekly basis. Report any changes to the Fraud & Security Manager.
• Responsible for reviewing and electronically savings the branch/departments monthly OFAC reports.
• Assist the Fraud & Security Manager in identifying risk and fraud trends based on notifications received externally and internally.
• Use discretionary authority to determine the disposition of members identified on the OFAC SDN and FinCEN 314(a) list. Take the necessary action to report any positive matches to authorities.
• Provide specialized support to Branch Supervisors/Managers relevant to BSA, OFAC, FACTA, USA Patriot Act, cash orders and STAMP Medallion Signature Guarantor Program.
• Review and research new account and loan fraud
• Prepare written communication in a thorough, clear, organized and timely manner.
• Ensure the Monetary Instrument Log (cashier’s check over $3,000) is accurate for review by internal/external auditors.
• Verify and update internal watch list; confer with the Fraud & Security Manager regarding suspect accounts and take appropriate action.
• Break down problems and issues in order to assess costs, benefits and risks of various options prior to selecting a particular approach.
• Gather sufficient information to allow a trustworthy assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and consider both the short-term and long-term impact of decisions and keep objective in mind throughout the process.
• Responsible for setting up/deleting employee key cards within the access control systems.
• Responsible for ensuring applicable employees are included on the financial center alarm panel(s) and issue/delete employee alarm PINs for those employees when required.
• Responsible for adding/deleting employees from programs managed by the Security department.
• Maintain a working knowledge of the credit union's surveillance system. Retrieve pictures and information needed based on transaction time, location and employee information.
• Submit and follow-up with service call requests
• Read all internal publications, including Source and Possibilities.

Qualifications: Education

• Two years college with emphasis in business administration or equivalent experienced

Work Experience

• 1-3 years of CTR reporting and BSA experience is preferred
• 1-3 years of clerical/recordkeeping experience is preferred

Knowledge, Skills, and Abilities

• Ability to use critical thinking skills in order to break down problems, gather information and stay focused on objectives in an effective and efficient manner.
• Ability to organize and prioritize work with minimum supervision.
• Must possess a high degree of poise and tact to represent the credit union positively in outside contacts and employees.
• Possess excellent verbal and written communications skills.
• Regular and reliable attendance is required.
• Must possess a valid, unrestricted driver's license.
• Working knowledge of computer programs including Word Perfect, Microsoft Word, Microsoft Outlook, and Excel. Must be able to be trained on surveillance and access control systems. Must be proficient in internet navigation.
• Must be able to operate or have the ability to be trained to operate related office equipment, including calculator, computer terminal (PC), multifunction copier, telephone, fraud fighter, and typewriter.

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Ascend Federal Credit Union is an Equal Opportunity Employer