Job description

Mediacom is one of the largest cable companies in the nation operating in 22 states with over 4000 employees. As Mediacom continues to grow, so do the career opportunities within! Be part of the excitement and join one of the most stable and dynamic technology companies in the market today. This culture of advancement, success, outstanding benefits, and career advancement opportunities give you The Power to Succeed!

If you enjoy technology and serving your community, you'll love Mediacom. NO EXPERIENCE NECESSARY!

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Company provided vehicle and gas card!
• Paid on the job training and opportunity to promote quickly!
• Company provided tools, tablet and phone!
• Full-time with excellent benefits; Medical, Dental, Vision and more!
• Paid vacation, paid holidays and paid flex PTO!
• 401K with company match!
• Pay increases through self-guided study!
• Monthly bonus potential!
• Generous employee discount on services!
• Tuition reimbursement!
• Company provided uniforms and boots!

GENERAL RESPONSIBILITIES:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.

SPECIFIC RESPONSIBILITIES:

• Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
• Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
• Works with connectors, fasteners and wire and uses hand tools.
• Uses customary CATV hand and power tools in performance of job duties.
• Completes appropriate paperwork functions as prescribed by system management.
• Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
• Properly uses, stores and maintains a VOM or DMM to check for “open” or “short” on line as well as AC and DC voltages.
• Reads general drop system layouts from blueprints.
• Inform customers of FCC Rules and Company policies as they pertain to customers.
• Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
• Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
• SHIFT: TU-F 10-7 Sat 8-5

EXPERIENCE/SKILLS:

• Entry level; 0 to 18 months experience.
• High school diploma or GED required; trade school training preferred.
• Valid driver’s license; satisfactory driving record required.
• General level of mechanical and consumer devices knowledge
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.

PHYSICAL REQUIREMENTS:

• Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

We offer competitive salaries and excellent benefits including health, dental, vision, matching 401k, tuition reimbursement and plenty of room for advancement. For immediate consideration, please submit your resume on Company Website Link above.

Mediacom Communications Corporation

The Power to Succeed

Mediacom is proud to have received the following recognition, “2021 Best Managed Companies,” “2019 Best Company for Women to Work,” “2017 Best Company for People of Color and Women to Work,” “Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award,” and “2022 Best Managed Companies”

We are an equal opportunity employer M/F/D/V

KEYWORDS: Broadband Specialist, Installer, Technical Operations, Technician, Cable, Construction, Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper

Job Type: Full-time

Pay: From $15.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Ability to commute/relocate:

• Knoxville, IA 50138: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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