Job description

Hampton Inn Hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience.

This is a day time position with hours ranging from 5:30 a.m. until 11 a.m. Ideally, you'll have some prior experience in a hotel environment, be able to demonstrate initiative and be someone who has the reputation for delivering great service and being fun to work with.

This position is primarily responsible for preparing and serving the daily continental breakfast, greeting each guest and ensuring that guests are satisfied with their stay.

Essential Position Functions:

• Provides personalized service to all guests.
• Responds promptly and efficiently to guest’s inquiries, requests and concerns.
• Maintains the breakfast bar in an attractive, organized, clean and standardized presentation.
• Sets out and stocks breakfast food during serving hours.
• Sets out and stocks breakfast beverages (coffee, juice, etc.) during service hours.
• Restocks supplies as needed.
• Clears and cleans tables and breakfast area as needed.
• Removes trash as needed.
• Washes serving equipment and returns to storage.
• Returns reusable food supplies to storage.
• Takes inventory of food, beverages, and supplies.
• Assists with ordering of food, beverages, and supplies.
• Maintains open communication with hotel departments.
• Assists with compliance of all state and local health policies and regulations.
• Understands and performs basic safety, security and emergency procedures of the hotel.
• Assists other departments as needed.
• Performs other related duties as assigned.

Essential Skills and Experience:

• Guest service orientation
• Interpersonal and communication skills
• Team player
• High school education or equivalent

Working Relationships:

• Interacts with all other property team members.
• Maintains a positive work environment and adheres to company cultural principles.
• Reports to Guest Service Lead, Operations Manager/Assistant General Manager, and/or General Manager.

Physical demands-The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. While performing the duties of this job, the employee is regularly required to walk, talk or hear and use hands to touch, handle, or feel. The employee is occasionally required to sit, stand, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include distant/close vision.

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Referral program

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Maryland Heights, MO 63043: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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