McDermott Will & Emery is a leading global law firm helping to propel the success of today’s most respected, dynamic, and important organizations. More than 1,200 lawyers strong, we bring our personal passion and legal prowess to bear in every matter for our clients and the people they serve. Pride and determination abound here because every member of our team is respected, supported, and inspired to exceed. We have been recognized as a top firm to work by The American Lawyer, Working Mother Magazine, Vault, and the Human Rights Campaign for both lawyers and business professionals.

As part of our ongoing commitment to be #AlwaysBetter for our people, clients, and communities, we have created a culture of belonging that champions your individuality and authenticity as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career so you can live a life you love both in and outside of the office.

Under the general guidance of the Client Accounting Manager and according with established policies and procedures, the Billing Specialist prepares and ensures client bills are successfully submitted and collected. The Billing Specialist is responsible for the day-to-day administration of billing procedures including direction of accurate cash applications and management/preparation of complex client billing and e-billing by complying and conforming to client billing guidelines. Actively focuses on attorney/client/Firm billing requirements.

As a Billing Specialist you will:

• Process edits and transfers to pre-bills as directed by billing attorneys keeping within the department and Firm standard turnaround time.
• Ensure time and disbursement entries on invoices are in accordance with client guidelines.
• Follow up with and keep billing attorneys informed of billing deadlines, status of pre-bills, and prepared invoices.
• Generate bills, reprint corrected pre-bills, and prepare cover letters if applicable.
• Prepare reports to generate client related information on ad hoc basis.
• Post bills with billing attorney approval and within billing deadlines and submit via electronic invoice vendor if applicable
• Assist in resolution of rejected e-billed in a timely manner and in accordance with client deadlines.
• Notify billing attorneys of delinquent accounts and respond as directed.
• Actively collaborate with billing attorneys to obtain status and ensure billing progress throughout the month,
• Assist and advise Cash App Department, as necessary, to determine payment application to invoices. Complete necessary research when payments do not match invoice amounts and resolve any discrepancies.
• Research and address Aged WIP and On Account or Unallocated credits regularly and promptly.
• Research and resolve escalated past due invoices and/or unidentified client payment issues.
• Reconcile payments and correct discrepancies.
• Resolve client inquiries, including account status and payment terms.
• Prepare reports of delinquent accounts and follow up with the clients.
• Prepare monthly reports to management to assist in pre-bill tracking and billing projections.
• Maintenance of Attorney Billing notes and prebill notes, including critical information needed to successfully prepare invoices as well as client specific information.
• Actively keep Attorneys appraised of aged AR balances and propose steps to collect payments.
• Assist the Client Accounting Manager and team with special projects when necessary.

Job Specifications:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Working knowledge of an automated accounting system (preferably CMS/Aderant). Knowledge of general accounting principles.
• At least two (5) years of progressive billing/e-billing experience, preferably in a large legal or professional services firm are required; or equivalent combination of education and experience.
• Analytical skills requiring an aptitude for detail and accuracy in order to conduct analysis of complex client billing problems, reconciliation of billing related issues, ability to multi-task with numerous reports simultaneously.
• Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret source data, prepare complex client billing.
• Ability to perform mathematical calculations and apply mathematical concepts when computing, reconciling balances, verifying numerical data, processing complex client billing, preparing various billing reports, reconciling appropriation of account funds, and processing write-offs.
• Exhibit high degree of initiative in order to manage multiple priorities in a fast-paced, deadline-driven, detail-oriented work environment, and ensure work is completed within strict deadlines. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
• Excellent interpersonal, verbal and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.
• Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and furnish information in report/Excel format, written correspondence, e-mail, or verbally.
• Team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position’s responsibilities.
• Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position. Ability to work overtime when required at month-end and year-end in order to process heavy volume of client billing.

We continue to prioritize the health and safety of our McDermott workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread of COVID-19, we require that members of our McDermott workforce be fully vaccinated.

At this time we are not asking you to provide any information about your current vaccination status, whether you would seek a medical or religious accommodation to the policy, or for any other medical information. We are only notifying you of the policy if you are interested in moving forward with the application process.

Policy applies to locations where local ordinances do not prevent COVID-19 vaccination mandates.

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