Bilingual Remote Customer Service Representative

Full Time
Remote
Posted
Job description

We are actively hiring for our Call Centers across the United States for Stanley Steemer International Inc. Please be aware successful candidates are fluent in both English and Spanish.

Bilingual Customer Service Advisor- Work from Home (Remote) Full-Time/ Part Time Positions Available!

REQUIRES APPLICANTS WITH PRIOR WORK FROM HOME CALL CENTER EXPERIENCE.

Please be aware this position requires all employees to work Saturdays or Sundays depending on the center.

Pay Scale: Our training rate is $13/hour for the first three weeks of employment. Upon completion of the training period, employees will receive an hourly rate plus commission.

We Care about YOU Benefits:

· Health and Wellness Insurance

· Dental & Vision Insurance

· Life Insurance

· Optional Family Life Insurance

· Short-term and Long-term Disability

· 401(k) Retirement Plan

· Paid Holidays

· Paid Vacation after 1 Year of Service

· Discounts on Stanley Steemer Products and Services

*Benefits apply to full-time employees*

The Stanley Steemer International “Inbound Contact Center" is looking for REMOTE motivated individuals who have customer service or sales in their background. This role is primarily responsible for answering inbound calls to schedule our product and services.

Work from Home Opportunity: Full-time and Part-time positions available. Applicants would need to have weekend availability. Applicants MUST have their own PC computer, a dedicated voice line and high speed internet service.

Responsibilities:

  • Answer inbound calls, chats and emails from customers to schedule our carpet cleaning and related products/services
  • Educate customers of products and services
  • Obtain accurate order information from the customer

REQUIREMENTS: Stanley Steemer hires the highest quality individuals to serve our customers. Therefore, candidates will be required to pass a drug test and criminal background check.

Stanley Steemer is an Equal Opportunity Employer.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

COVID-19 considerations:
We follow all directions given by the CDC

Application Question(s):

  • Do you have high speed internet service?

Experience:

  • Customer service: 1 year (Required)
  • Remote/ Work From Home: 1 year (Required)

Language:

  • English & Spanish (Preferred)

Work Location: Remote

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