Job description
Bike Shop Lead
Backcountry has an opening for a Bike Shop Lead. This job requires experience in high-end bicycle mechanics, attention to detail and the ability to problem solve as well as the ability to manager the shops workload.
About the Job
About You
ABOUT BACKCOUNTRY
Seek it. Find it. Send it. We help customers seek the perfect gear for their backcountry, find their awe, and send it their way. Through our five brands—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and Steep&Cheap—we give our customers the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around the locations of our expanding number of retail stores, and we’re actively creating a more inclusive and equitable outdoors for all through our Diversity, Equity & Inclusion initiatives.
We’re a company of Gearheads and we offer personalized expertise at every level of the organization. This means we curate the best assortment of premium gear and apparel, a premium shopping experience, personalized Gearhead advice, super-fast and accurate fulfillment, and aspirational and informative content.
We take growth and personal fulfillment seriously. For our employees—aka, our Herd—this means career growth potential and the ability to take ownership and make an impact daily. We offer perks like an exceptional gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office.
#LI-EP1
#BCRETAIL
Backcountry has an opening for a Bike Shop Lead. This job requires experience in high-end bicycle mechanics, attention to detail and the ability to problem solve as well as the ability to manager the shops workload.
About the Job
- Professionally assemble, build, install and perform quality control inspections as required for bike products including but no limited to bikes, wheel building, upgrades, frame prep and bike tuning
- Monitor and ensure bike workload is distributed and completed efficiently for all Bike Techs
- Provide daily production feedback to the Bike Assembly Operations Manager and the Bike Build Supervisor
- Provide coaching and training communication to Bike Techs in regard to production time and quality control
- Perform general shop duties, training, and special projects as directed by supervisor
- Adhere to consistent build practices and meet all manufacturer specifications to comply with installation of components, compatibility, torque specs, and safety requirements
- Review custom bike orders to ensure compatibility of components
- Monitor shop supplies for order fulfillment and communicate low inventory to the Store Manager
- Serve as a technical support for Customer Service Reps
About You
- Minimum 5 years experience as a high-end mountain and road bike assembler/mechanic as demonstrated by proficiency in the following
- Disc brake set up
- Derailleur setup and adjustment
- Understanding of
- Proper frame prep techniques (facing and tapping)
- Wheel truing
- Understanding of bicycle fit
- Attention to detail and ability to problem solve issues
- General computer, email, word processing, Excel and internet skills
- Ability to operate a PC and effectively use MS Outlook
- Ability to use Interchange
ABOUT BACKCOUNTRY
Seek it. Find it. Send it. We help customers seek the perfect gear for their backcountry, find their awe, and send it their way. Through our five brands—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and Steep&Cheap—we give our customers the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around the locations of our expanding number of retail stores, and we’re actively creating a more inclusive and equitable outdoors for all through our Diversity, Equity & Inclusion initiatives.
We’re a company of Gearheads and we offer personalized expertise at every level of the organization. This means we curate the best assortment of premium gear and apparel, a premium shopping experience, personalized Gearhead advice, super-fast and accurate fulfillment, and aspirational and informative content.
We take growth and personal fulfillment seriously. For our employees—aka, our Herd—this means career growth potential and the ability to take ownership and make an impact daily. We offer perks like an exceptional gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office.
#LI-EP1
#BCRETAIL
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