Job description

Job Title

Benefits Counselor-Full time

Reports to:

Chief Operating Officer

Job Classification

Grants

Orig. Date:

November 2022

Revised:

Wage Range

$70,000.00/$35.90 per hour

FLSA:

Non-Exempt

JOB SUMMARY
Provide accurate work incentives planning and assistance to SSDI and SSI beneficiaries. Collaborates with SSA personnel and provides outreach activities that promote effective use of available work incentives to encourage successful employment outcomes.

ESSENTIAL FUNCTIONS

• Provide one-on-one personalized benefits counseling to people receiving Individual Placement and Support (IPS) support in the Tennessee Department of Mental Health and Substance Abuse Services policy and planning regions 4, 5, 6 and 7 on an as needed basis.
• Provide confidential one-on-one benefits counseling to individuals to make choices about their employment goals. Ensure individuals understand any potential impact to SSDI and SSI benefits once they begin employment.
• Provide accurate information about SSDI and SSI work incentives.
• Develop accurate and personalized benefit analysis plans demonstrating appropriate work incentives and application of work incentives strategies that promote employment opportunities.
• Provide ongoing, comprehensive work incentives; monitoring, and management assistance to SSDI and SSI beneficiaries.
• Maintain ongoing close contact with Social Security Administration personnel. Work cooperatively and constructively with external resources, including collaborators, employment networks, counselors, and advocacy groups.
• Provide routine outreach activities to beneficiaries, members, community partners, and providers.
• Conduct group presentations regarding Social Security work incentives, job readiness, and other employment-related topics.
• Develop work plans that promote employment, utilization of appropriate work incentives, and provide linkages to Career Centers/One-Stops and community employment resources.
• Submit monthly reports and a final year-end report to the TN Department of Mental Health and Substance Abuse Services.

QUALIFICATIONS

• BA/BS in human Services Field
• Knowledge of Social Security Disability Insurance (SSDI)
• Knowledge of Supplemental Security Income (SSI)
• Knowledge of State and local work incentives programs.
• Knowledge of public benefits programs, including basic operations and interactions between the programs, specifically in terms of how they are affected by employment.
• Ability to translate technical information for beneficiaries and assess beneficiaries’ learning needs, while utilizing a variety of teaching strategies.
• Strong counseling and evaluation-related skills (ability to listen, evaluate alternatives, and advise beneficiaries on a potential course of action).
• Computer proficiency
• Ability to use communication platforms

WORKING CONDITIONS
This job operates in a professional office environment with remote office flexibility. This role routinely uses standard office equipment such as computers phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift or move up to 10 pounds. Visual ability to detect errors.

DIRECT REPORTS
None

DISCLAIMER

This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.

Job Type: Full-time

Pay: $35.90 per hour

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