Job description

Town of Fort Myers Beach Job Description

Position: Team Leader – Beach & Street Supervisor II

Department: Code Compliance

POSITION SUMMARY

The Team Leader for Parking will assist in coordinating the parking patrol and collection staff whose main responsibility includes delivering top-notch customer service to the community while performing compliance work in ensuring compliance with municipal parking bylaws. The Team Leader in conjunction with the Parking Patrol Staff patrols parking areas and issues citations for parking infractions, provides information to the public on parking regulations and the operations of parking equipment, and prepares routine records related to the work. The work also involves collecting coins from parking equipment, performing routine maintenance on related equipment, and communicating any observed problems during patrols, such as signs of vandalism on Town property, to other Departments. An employee in this classification works under the direct supervision of the Public Works Director.

ESSENTIAL JOB FUNCTIONS

• The objective of this position is to gain voluntary compliance by being visible and by dealing with the public including residents, business owners, visitors and local agencies, in a positive, effective and courteous manner.
• This position advises residents and visitors of Town ordinances, related to parking and parking compliance.
• Investigates and resolves complaints and is responsible for follow-through.
• Schedules and assigns daily work zones and any special work details; verifies time cards and related personnel paperwork.
• Supervises field operations and verifies procedures and policies are followed. Recommend and implement plans or programs to improve safety of operations.
• Rides Town vehicle including all –terrain vehicle and issues summonses for violations found.
• Reports broken meters, missing signage and any situations which may be dangerous for follow-up by the appropriate Town department.
• Watches for parking violations, including overtime, improper, and restricted parking, invalid license plate or invalid inspection sticker, and to issue parking summonses to offenders.
• Provides towing and immobilization services.
• Ensures all Town-owned or leased equipment and vehicles are maintained in a safe operating condition at all times. Monitor and review all damage claims in conjunction with Risk Management to document and assign responsibility for damages.
• Posts names for court and passes out subpoenas, and coordinates court appearances. Attends magistrate hearings and testifies when necessary.
• Assists, directs and supervises traffic control as needed and in conjunction with law enforcement.
• Supervise special events or functions as they relate to parking rules and regulations.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

OTHER JOB FUNCTIONS

• Prepares and submits operational reports. Completes paperwork and prepares clerical reports as required.
• Performs all supply-related tasks for routine and emergency maintenance.
• Thorough knowledge of Town laws and regulations pertaining to parking compliance; Assists the general public by giving directions and answering questions based on knowledge of the Town and surrounding areas.
• Ability to supervise men and women engaged in the enforcement of parking regulations.
• Ability to keep records and prepare reports.
• Ability to establish and maintain effective working relationships with other employees.
• Performs other duties of this position or related positions as may become necessary or as directed by the Public Works Director and/or his/her designee.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Must be a United States Citizen or eligible to work in the United States.
• Must have a High school diploma or equivalent; Two year degree preferred.
• Three (3) years of parking and or beach operations supervisory experience preferred.
• Certification as a Parking Enforcement Specialist in the state of Florida within 2 months of employment and maintain that certification.
• Must possess a valid Florida Driver’s License with acceptable driving record.
• Must successfully pass a thorough police background check, and alcohol and drug test, and a fingerprint check.
• Able to speak clearly and persuasively in positive or negative situations.
• Ability to read and follow written and oral instructions.
• Able to establish and maintain effective working relationships.
• Able to operate necessary equipment.
• Excellent work history and attendance record preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

• General knowledge of the tasks, tools and materials associated with parking and vehicle maintenance, supply, inventory and equipment management.
• Knowledge and application of safety standards and precautions pertaining to the use of tools and equipment.
• Proficient with the use of standard office equipment including the Microsoft Office Suite or equivalent
• Ability to read and follow written and oral instructions.
• Ability to work cooperatively with other employees and the general public.
• Ability to coordinate and account for monies collected.
• Sufficient experience or knowledge of supply, inventory and equipment management
• Experience with electronic meter systems

WORKING HOURS/PHYSICAL/ENVIRONMENTAL DEMANDS

• Ability to perform strenuous work in varying and adverse weather conditions including heat, cold, rain and potentially dangerous environments.
• May be required to work hours other than the regular Town Hall hours including, nights, weekends, and holidays and during emergency situations.
• Possess sight/hearing senses, or use of prosthesis that will enable these senses to function adequately so the requirements of this position can be fully met.
• Significant standing, walking, moving, climbing, carrying, bending, and kneeling.
• Some crawling, reaching, handling, sitting, pushing, and pulling, bending, stooping and digging.
• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact.
• Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, word processor, calculator, copier, scanner and fax machine and related vehicles and machinery due to job requirements.

Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. This job description does not constitute a written or implied contract of employment.

Job Type: Full-time

Pay: $45,760.00 - $54,080.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Ability to commute/relocate:

• Fort Myers Beach, FL 33931: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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