Job description

Sweetwaters Coffee & Tea is looking for Counter staff and Baristas that enjoy working with people in an elegant and fast paced coffeehouse. Responsibilities include taking orders, serving, and preparing coffee drinks, teas, other beverages, desserts, and pastries.

Must have strong customer service skills, be friendly, fast, and efficient, enjoy drinking coffee or tea, and be passionate about quality coffee, tea, and pastries. Food service experience preferred but not required.

MISSION: To make our guests’ day!

PURPOSE: To bring people enjoyment through creative, extraordinary, & attainable luxuries within our cafes.

CORE VALUES: We are driven to:

• Communicate to build strong relationships.
• Create a contagiously fun environment for staff & guests.
• Be passionate about seriously great drinks, foods, & service.
• Pursue profits as a measure of success & path for growth.

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drink’s menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.

Responsibilities but not limited to:

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items
• Maintain proper cash handling and ensure proper procedures are followed.
• Ensure prepared coffee, tea and espresso drinks are continually tested and always of highest quality.
• Keep café clean and organized.
• Educate customers and staff on types of coffee, teas and espressos carried.
• Ability to work effectively in a team environment.
• Extraordinary customer interaction skills, always solution oriented with customers.

Skills

• Previous work experience as a Barista or Waiter/Waitress preferred
• Hands-on experience with brewing equipment preferred
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• High school diploma; relevant training is a plus
• Team player

You can also apply through our website:

https://www.sweetwaterscafe.com/il-naperville-central-park-place/

Job Types: Part-time, Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Coffee shop

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We are excited to see you, even if that means at a bit of a distance! The café will be following state issued COVID-19 guidelines.

Ability to commute/relocate:

• Aurora, IL: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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