Job description

Hotel Indigo offers 142 rooms, more than 8,000 square feet of event space, Jetty Bar & Grille serving a seafood menu inspired by the Pacific Northwest, and an indoor swimming pool. The hotel is a central part of the Port of Everett's redevelopment, Waterfront Place, and is surrounded by parks, housing, restaurants, docks, and more.

Banquet Manager | Hotel Indigo

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks

• Eligibility of perks is dependent upon job status
• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Third Party Perks (Movie Tickets, Attractions, Other)
• Company Sponsored Life Insurance Policies
• Employee Assistance Program
• Team Member Outings
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Ability to Climb the Ladder
• Online Learning Platform to Help You Grow!

The Brass Tacks

• Establishes and maintains positive, professional relationships with clients through effective, timely and reliable communication.
• Schedules, coordinates, and provides performance feedback to banquet team
• Obtains necessary information to ensure efficient event planning and client satisfaction; including meeting setups, food and beverage specifications, AV requirements, transportation, billing, etc. Provides information to operating departments in a timely manner.
• Monitors and ensures client’s overall satisfaction throughout planning and execution of event.
• Enhances sales efforts by servicing corporate day only events, holiday events, social & wedding events, encouraging repeat business, and upselling.
• Develops and maintains favorable working relationships and open communication with all departments.

The Nitty Gritty

• Bachelor’s Degree (BA) from four-year college or university, or 5+ years’ experience in a Banquet leadership role at a hotel, or similar environment.
• The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• The ability to solve practical problems when only limited standardization exists.
• Must possess strong negotiation skills and strong customer relations skills.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word. Event Planning Program knowledge, specifically Delphi FDC, is required. Knowledge of room diagramming/layout program preferred.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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