Job Description:

Role Summary/Purpose:

As an HR Generalist, you will support a client group of ~800 (exempt and non-exempt) employees across our virtual Canton, OH hub. You’ll play a prominent role within a fast-paced and diverse HR team. Everything we do comes back to the curiosity, expertise and passion for innovation. That starts with our culture, putting HR right at the heart of the business. Here, you’ll build lasting relationships with colleagues at all levels, while leading strategic projects that will make a clear impact on the way we work.

This position is remote, where you have the option to work from home. We regularly host in person engagement activities such as team meetings, training and culture events and will request that you commute to a designated location for these activities. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Responsibilities:

• Provide counsel to management and employees to ensure consistent application and integration of policies, procedures, and practices across functions
• Lead and plan the execution of policies and programs encompassing all aspects of HR
• Support talent development of high potential managers and associates by helping create training opportunities, critical experiences, job swaps, etc.
• Support workforce transformation efforts, including local reskilling opportunities for internal and external placement
• Partner with staffing organization to recruit and fill open positions
• Develop and own site metrics, analytics and reporting to enhance effectiveness of programs
• Identify recruiting needs, develop sources of qualified candidates, facilitate screening, testing, and selection of applicants with management
• Manage the onboarding, orientation/assimilation and exit process for site employees
• Strong organizational/follow-up skills and ability to prioritize and complete multiple and changing tasks simultaneously.
• Provide assistance and guidance to employees and managers as it relates to FMLA, Disability and Workers Compensation
• Investigate and provide advice regarding employee relations concerns
• Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities
• Promote a great culture. Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities
• Partner with Corporate HR functions, Engagement and Inclusion Networks and site HR Business Partners to develop and drive engagement action plans
• Track and communicate progress for HR goals and priorities, along with post-program reviews, feedback and needs for future program rollouts
• Participate in user acceptance testing and provide feedback for new HR software solutions (e.g. Workday)
• Be an engaging team member and support local HR peers as needed
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• BA/BS degree in HR, Business or related area or 2+ years in an HR Generalist Role
• 3+ years project management and strategic partnering
• Experience with HR functions including; compensation, benefits EEO, employee relations, staffing and HR practices and policies
• Demonstration of individual competence, growth and advancement in the HR profession

Desired Characteristics:

• Strong preference for Master’s degree in HR, MBA or related area
• Human Resource experience in a call center environment, financial service industry a plus
• Demonstrated problem solving and decision making based on analysis and evaluation
• Strong organizational/follow up skills and ability to prioritize and complete multiple and changing tasks simultaneously

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 75,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Job Family Group: